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Synchronization issues between Quality Center and Agile Manager

Occasional Contributor

Synchronization issues between Quality Center and Agile Manager

Hi gurus,

 

We have ALM 11 with AGM on SaaS portal with Synchronizer 0.50.0.44. We are running into synchronization issues. Is this a supported set of versions? Any troubleshooting tips such as logs, etc I should look into?

 

Thanks,

Sunil

5 REPLIES
Regular Advisor

Re: Synchronization issues between Quality Center and Agile Manager

Hi Sunil,

 

The integration is supported for the mentioned versions.

If you're having any technical issues, I invite you to open a ticket through the portal and the support team will be able to assist you.

 

Regards.

 

Koby.

Highlighted
Occasional Contributor

Re: Synchronization issues between Quality Center and Agile Manager

Will do thanks!

Advisor

Re: Synchronization issues between Quality Center and Agile Manager

Sunil, I am curious what types of sync issues you are running into. I have pretty much ran into all of them...
Occasional Visitor

Re: Synchronization issues between Quality Center and Agile Manager

hi guys..

 

is ALM 11.52 version compatible with AGM?

 

ALM 11.5 used to sync without issues, but after upgrading to 11.52, the sync stopped working.

 

Please advise on what to do.

 

Thank you!

 

-Andrew

Regular Advisor

Re: Synchronization issues between Quality Center and Agile Manager

Hi Andrew,

 

I believe Ido has answered your question in another post:

 

http://h30499.www3.hp.com/t5/HP-Agile-Manager-Product-Q-A/Sync-AGM-and-ALM/td-p/5997359

 

 

Regards,

Koby.