Appliance Servers
Showing results for 
Search instead for 
Do you mean 

sa3110 vpn tunnel established, but no client IP assigned

Highlighted
Occasional Visitor

sa3110 vpn tunnel established, but no client IP assigned

We have a pair of sa3110 VPN appliances. The clients are set up with the IP addresses of both so that if a group is full the client will try the second box. Several users have reported that they receive a message that the tunnel has been established and the client is waiting for an IP to be assigned, but no address is assigned. I have connected to each box while the problem is occuring and seen (for example) 10 connections, with 8 of 12 slots in one group being utilized and the person who is not getting an IP address is a member of that group.

Any suggestions?