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BSM admin password change failed in the Config tool

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Occasional Contributor

BSM admin password change failed in the Config tool

I was executing "Config HP BSM Tool",  It was failing at the "Logon Settings" while changing the Admin password .

 

Q1. Any idea how to fix this.

Q2. Is there a way to see more on this error , enabled debug in  D:\HPBSM\conf\core\Tools\log4j\configserver\configserver.properties" didn't;t help.

 

***********This is from the the ConfigServer_all.log****

2013-08-04 22:37:03,307 [pool-2-thread-2] (JavaTask.java:76) INFO - Start java task: com.hp.bsm.platform.security.crypt.LoginSecurityTask
2013-08-04 22:37:03,307 [pool-2-thread-2] (Step.java:96) ERROR - Task execution failed
com.mercury.infra.flowmngr.exceptions.TaskExecutionException: java.lang.Exception: Failed to change the password for admin user
at com.mercury.infra.flowmngr.model.JavaTask.execute(JavaTask.java:91)
at com.mercury.infra.flowmngr.model.Step.executeStep(Step.java:94)
at com.mercury.infra.flowmngr.FlowManager.run(FlowManager.java:212)
at com.mercury.infra.wizard.WizardController$FlowManagerRunner.doInBackground(WizardController.java:85)
at com.hp.acm.swing.executor.SwingJob$SwingJobWorker.doInBackground(SwingJob.java:312)
at javax.swing.SwingWorker$1.call(SwingWorker.java:296)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at javax.swing.SwingWorker.run(SwingWorker.java:335)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:722)
Caused by: java.lang.Exception: Failed to change the password for admin user
at com.hp.bsm.platform.security.crypt.LoginSecurityTask.execute(LoginSecurityTask.java:28)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at com.mercury.infra.flowmngr.model.JavaTask.execute(JavaTask.java:86)

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