Application Perf Mgmt (BAC / BSM) Support and News Forum
Showing results for 
Search instead for 
Do you mean 

Certificate Server have a status "Aborted".

SOLVED
Go to Solution
Frequent Advisor

Certificate Server have a status "Aborted".

[ Edited ]

Hi experts,

 

I have a BSM 9.20 on RHEL 5.5 connected to Oracle 11gR2. During the starting of BSM services I've got the following Certificate Server status:

 

ovcs        OV Certificate Server            SERVER             Aborted

 

The commands -restart, -kill and -start doesn't help:

 

[root@bsm-dps ~]# ovc -restart
(ctrl-7) Error in the target component.
[root@bsm-dps ~]# ovc
ovbbccb     OV Communication Broker        CORE         (3894)   Running 
ovcd        OV Control                     CORE         (3886)   Running 
ovcs        OV Certificate Server          SERVER                Aborted 
[root@bsm-dps ~]# ovc -restart
(ctrl-7) Error in the target component.
[root@bsm-dps ~]# ovc
ovbbccb     OV Communication Broker       CORE         (3894)   Running 
ovcd        OV Control                    CORE         (3886)   Running 
ovcs        OV Certificate Server         SERVER                Aborted 
[root@bsm-dps ~]# ovc -kill
[root@bsm-dps ~]# ovc
(ctrl-111) Ovcd is not yet started.
[root@bsm-dps ~]# ovc -start
(ctrl-7) Error in the target component.
[root@bsm-dps ~]# ovc
ovbbccb     OV Communication Broker      CORE         (11964)  Running 
ovcd        OV Control                   CORE         (11956)  Running 
ovcs        OV Certificate Server        SERVER                Aborted 

 

System.txt have the following rows:

 

0: INF: Tue Mar  5 16:02:18 2013: ovcd (3886/1118525760): (ctrl-189) ovbbccb: Could not be stopped since it is a CORE component. Use ovc -kill to stop CORE components.
0: ERR: Tue Mar  5 16:02:28 2013: ovcd (3886/1096874304): (ctrl-42) Initialization of component 'ovcs' failed. Stopping component.
0: INF: Tue Mar  5 16:02:28 2013: ovcs (11864/47991164069216): (sec.cm.server-16) HP OpenView Certificate Server started.

0: INF: Tue Mar  5 16:02:28 2013: ovcs (11864/47991164069216): (sec.cm.server-8) HP OpenView Certificate Server stopped.

0: ERR: Tue Mar  5 16:02:28 2013: ovc (11847/47784224717296): (ctrl-7) Error in the target component.
0: INF: Tue Mar  5 12:02:57 2013: ovbbccb (3894/47403080423920): (bbc-250) OV Communication Broker stopped. Exit code (0).

0: INF: Tue Mar  5 16:02:57 2013: ovcd (3886/1096874304): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: INF: Tue Mar  5 16:02:58 2013: ovcd (3886/47564267543024): (ctrl-115) The kill(<null>, SIGTERM); succeeded. The Control daemon will now exit gracefully.
0: ERR: Tue Mar  5 16:03:36 2013: ovcd (11956/1078667584): (ctrl-42) Initialization of component 'ovcs' failed. Stopping component.
0: INF: Tue Mar  5 16:03:36 2013: ovcs (12020/47115702654304): (sec.cm.server-16) HP OpenView Certificate Server started.

0: INF: Tue Mar  5 16:03:36 2013: ovcs (12020/47115702654304): (sec.cm.server-8) HP OpenView Certificate Server stopped.

0: ERR: Tue Mar  5 16:03:36 2013: ovc (11953/46955005565424): (ctrl-7) Error in the target component.

 

 

bbcutil have a long time-out:

 

[root@bsm-dps ~]# bbcutil -ping https://bsm-dps

bsm-dps: status=eServiceOK coreID=70cba2b0-1f63-7565-0cb9-d60f37da45c8 
         bbcV=11.03.031 appN=ovbbccb appV=11.03.031 conn=1 time=10012 ms

[root@bsm-dps ~]# bbcutil -ping http://bsm-dps

http://bsm-dps: status=eServiceOK coreID=70cba2b0-1f63-7565-0cb9-d60f37da45c8 
          bbcV=11.03.031 appN=ovbbccb appV=11.03.031 conn=1 time=3 ms

 

If I delete a coordinates of DNS-server from the OS network settings and run "ovc -restart" again, "ovcs" will start up correctly and bbcutil will work without time-out. But I need a DNS server =)

 

Firewall is disabled.

 

How to start ovcs process correctly?

Please, could anybody suggest or advise me?

 

 

Thanks and regards,

Mikhail

1 ACCEPTED SOLUTIONS
Frequent Advisor

Re: Certificate Server have a status "Aborted".

Hi,

 

This problem was resolved.

My DNS-server did not support IPv6 and RHEL OS was configured to use a IPv6. It caused a "bbcutil -ping" time-out and a fail during a ovcs start.

I disabled IPv6 on both BSM servers and BSM Connector server, run "ovc -restart" and ovcs started correctly.

Thanks for reply, Robert!

 

Regards,

Mikhail

4 REPLIES
Honored Contributor Honored Contributor

Re: Certificate Server have a status "Aborted".

[ Edited ]

Hello,

 

can you please provide the output of the following commands

 

> ovcm -version

> ovcert -list

> ovcoreid

 

Frequent Advisor

Re: Certificate Server have a status "Aborted".

Hi Robert,

 

 

[root@bsm-dps ~]# ovcm -version
HP Software Certificate Management Server 11.03.031
[root@bsm-dps ~]# ovcert -list
+---------------------------------------------------------+
| Keystore Content                                        |
+---------------------------------------------------------+
| Certificates:                                           |
|     70cba2b0-1f63-7565-0cb9-d60f37da45c8 (*)            |
+---------------------------------------------------------+
| Trusted Certificates:                                   |
|     CA_b69c1754-2024-7565-0597-91f1a558cc94             |
+---------------------------------------------------------+

+---------------------------------------------------------+
| Keystore Content (OVRG: server)                         |
+---------------------------------------------------------+
| Certificates:                                           |
|     b69c1754-2024-7565-0597-91f1a558cc94 (*)            |
+---------------------------------------------------------+
| Trusted Certificates:                                   |
|     CA_b69c1754-2024-7565-0597-91f1a558cc94 (*)         |
+---------------------------------------------------------+

[root@bsm-dps ~]# ovcoreid
70cba2b0-1f63-7565-0cb9-d60f37da45c8

 

Regards,

Mikhail

Highlighted
Honored Contributor Honored Contributor

Re: Certificate Server have a status "Aborted".

[ Edited ]

Hello,

 

can you check if the coreid from the server resource group matches with the CA certificate

> ovcoreid -ovrg server

 

In addition can you check the version of BBC

> ovbbccb -version

 

And you could try start the certificate server manually to see the output

> /opt/OV/lbin/sec/ovcs

 

Frequent Advisor

Re: Certificate Server have a status "Aborted".

Hi,

 

This problem was resolved.

My DNS-server did not support IPv6 and RHEL OS was configured to use a IPv6. It caused a "bbcutil -ping" time-out and a fail during a ovcs start.

I disabled IPv6 on both BSM servers and BSM Connector server, run "ovc -restart" and ovcs started correctly.

Thanks for reply, Robert!

 

Regards,

Mikhail