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Message Broker Service is not running in HP BSM 9.22

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Regular Advisor

Message Broker Service is not running in HP BSM 9.22

HI Experts,

 

I upgraded to BSM 9.22 to 9.24. after that  BSM Services are not running up. i uninstalled the BSM Patch, after enabling the BSM Service Message Broker Service is not starting. it shows status as Launch only.

 

Please suggest how to resolve the issue.

 

Regards

Srinivas

3 REPLIES
Regular Advisor

Re: Message Broker Service is not running in HP BSM 9.22

we resolved tssue

Senior Member

Re: Message Broker Service is not running in HP BSM 9.22

how to resolve this issue?

please helpme

Frequent Advisor

Re: Message Broker Service is not running in HP BSM 9.22

re-initialize broker storage will fix this issue.

Steps to reinitialize the storage

1. Stop Domain Manager and Message Broker processes via nanny manager

2. – Backup <HPBAC>\Sonic\MQ7.X\SonicMQStore directory to any other location on machine
- Delete <HPBAC>\Sonic\MQ7.X\SonicMQStore directory (only if Domain Manager runs on the machine)

3. - Backup <HPBAC>\Sonic\runtime\MsgBroker\SonicMQStore directory to any other location on machine
- Delete <HPBAC>\Sonic\runtime\MsgBroker\SonicMQStore directory

4. Run <HPBAC>\Sonic\bin\InitializeDMStorage.bat (only if Domain Manager runs on the machine)

5. Run <HPBAC>\Sonic\bin\InitializeStorage.bat MsgBroker

6. Start Domain Manager and Message Broker processes via nanny manager