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No Follow Up Alerts for Open Events that end after Midnight

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Frequent Advisor

No Follow Up Alerts for Open Events that end after Midnight

Hi All,

 

I found an issue in the Event Alerts and maybe you have a suggestion. Attached there are 4 screenshots.
The BPM Performance Over Time shows every time that a transaction gets an OK or even more OKs after some fails, but there are no follow up alerts in the alert log and this only if the "Transaction Fail" comes before midnight and the "OK" after midnight. It seems that the events are automatically closed by starting of a new day.

 

Maybe someone can help.

 

Thanks and kind regards!