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Not able to import Sitescope configuration.

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Not able to import Sitescope configuration.

Hi,

 

I am moving my Sitescope configuration from one physical server to the other. I exported the configuration from the old server with Log file and copied the same on the new server. Now when i try to import the copied configuration with the configuration tool on the new server it says me "Cannot import". Please help!!!

 

Sitescope version is 11.22....

 

Regards,

Ankit

1 ACCEPTED SOLUTION
HPE Expert

Re: Not able to import Sitescope configuration.

Hi,

Make sure service is stopped when importing. If the environment is Windows 2008 run the config tool as administrator even if you are logged in as such. Also let us know source version from which the file was created.
Kenneth Gonzalez
HP Support

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4 REPLIES
HPE Expert

Re: Not able to import Sitescope configuration.

Hi,

Make sure service is stopped when importing. If the environment is Windows 2008 run the config tool as administrator even if you are logged in as such. Also let us know source version from which the file was created.
Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
HPE Expert

Re: Not able to import Sitescope configuration.

Hi Ankit,

 

 Also please check if there is persistencyimportbackup  folder under <SiS> .

If there is such try moving that folder to another place and then run the import again (check the document attached).

 

Hope this helps !

Yordan


Yordan Mirchev
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
HPE Expert

Re: Not able to import Sitescope configuration.

Try to export without the logs, and try the import once again.

Advisor

Re: Not able to import Sitescope configuration.

Hi,

 

Its on Win 2008 and i tried to run the config tool as an administrator and it worked.

 

Thanks a lot HP Experts.

 

Regards,

Ankit