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OMi- Certificate not able to send thrugh Loadbalancer

Regular Advisor Regular Advisor

OMi- Certificate not able to send thrugh Loadbalancer

Hi ,

 

Am looking to integrate HP OMi 9.22 & OMW 9.00 ,  as per the guide

 

a)   i have copied the opr-cli.jar & BBCTrustServer.bat from the DPS server  to the OM Server in required directories  and 

       then executed BBCTrusServer.bat from DPS to the OMW server and certifcate added successfully

 

b) Then I tried BBCTrustServer.bat to the Loadbalancer , it is getting failed with ERROR: Operation failed. Reason: Connection reset  , i checked port 383  also , telnet  is  also going well to loadbalncer, but not sure why its failing.

 

LB is configured on OSL level 4 as per recommendation , any pointers what can be the possible error , Even i tried adding directly a gateway server , i can see its going well, but loadbalncer is not working fine , I can access the application withput any issues using Loadbalancer.

 

Regards,

Ashish

 

7 REPLIES
HPE Expert

Re: OMi- Certificate not able to send thrugh Loadbalancer

hi,

 

Try running postinstall.bat from gateway HPBSM/bin directory and put loadbalancer address when requested. Postinstall will configure it,

 

Default Virtual Gateway Server for Application: http://{BSM GW FQDN}:80

Default Virtual Gateway Server for Data Collectors: http://{BSM GW FQDN}:80 

 

The Loadbalancer is using port 80 for the Application and port 80+383 for the Data Collectors.

 

Hope this helps,
PatW

Regular Advisor Regular Advisor

Re: OMi- Certificate not able to send thrugh Loadbalancer

Hi Pat,

 

Thanks for your reply , This Setting :

Default Virtual Gateway Server for Application: http://{BSM GW FQDN}:80

Default Virtual Gateway Server for Data Collectors: http://{BSM GW FQDN}:80

 

I have already configured  these settings , and am able to access the LB URL without  any issues , my issue is :

 

when am trying to run the BBCtrust from OMW server:

 

AM getting below

 

E:\Program Files\HP\HP BTO Software\bin\win64>BBCTrustServer.bat ********** ( have hidden name)

ERROR: Operation failed. Reason: Connection reset

 

Will Postinstall. bat make any change to the above scenario ?

 

Regards,

Ashish

 

HPE Expert

Re: OMi- Certificate not able to send thrugh Loadbalancer

Postinstall.bat should enable configure the LB - to get rid of the error. Let us know if it helps.
Regular Advisor Regular Advisor

Re: OMi- Certificate not able to send thrugh Loadbalancer

Pat , I tried the postinstall.bat on both the gateway serves and configured the LB , but no luck , still the issue persists..
HPE Expert

Re: OMi- Certificate not able to send thrugh Loadbalancer

Disable the Load Balancer and try again, if possible, to narrow down the error.

 

Do you have a HTTP proxy as well in your environment?

Regular Advisor Regular Advisor

Re: OMi- Certificate not able to send thrugh Loadbalancer

-Disabling the loadbalancer is not possible

- http proxy is not there in environment  . I tried bbcutl on m LB and gateway server  and got differnet results , so am bit worried now , here are the results:

 

a) LB URL

E:\Program Files\HP\HP BTO Software\bin\win64>bbcutil -ping https://abc.com

 

https://abc.com:

          (bbc-288) status=eServiceError coreID= bbcV= appN= appV= conn=0

          time=630 ms

 

b) GAteway URL

:\Program Files\HP\HP BTO Software\bin\win64>bbcutil -ping https://xyz.com

 

https://xyz.com :

          (bbc-289) status=eSSLError time=720 ms

 

i think error should come same , please correct me .

 

I have double checked 383 port is enabled on LB , telnet goes fine , is there anyother thing i should check ...

 

Should i import and export the certificates directly between OMW and Gateway servers?

 

Regards,

Ashish

Highlighted
HPE Expert

Re: OMi- Certificate not able to send thrugh Loadbalancer

hi, sorry for delayed reply, did you reimport & export the certificates directly on GW and OMW servers?