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Sitescope System KPIs not carrying over with CIs

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Occasional Contributor

Sitescope System KPIs not carrying over with CIs

BAC 7.55

Sitescope 11

 

40 ping monitors created in Sitescope. While the CIs have carried over in the BAC System Monitors view, 'System' KPIs statuses have not.  There are not any KPIs attached to these CIs.  I could manually create these KPIs, but would be a ton of work for 40 KPIs.  Monitors are running and the Sitescope 'HP Integration' settings with BSM are identical to other Sitescope monitors that have their KPIs carrier over successfully.

 

Any help is greatly appreciated.

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Occasional Contributor

Re: Sitescope System KPIs not carrying over with CIs

For those who might run into this same issue, stumbled upon a solution. For some reason the KPI Sitescope enrichment rules were not synchronized.  This is where the KPIs are assigned to CIs.  To synchronize go to: Admin > Dashboard > KPI Assignments > Sitescope (edit) > Highlight Sitescope Monitors > Synchronize Icon (clock that has turning arrows above it).