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Sitescope error

Honored Contributor Honored Contributor

Sitescope error

We see below error intermittently in sitescope

 

Pl suggest solution for this

 

 

2013-09-25 10:32:51,126 [Dynamic Disk Space Monitor on MUM_NTR_DB1_vodmdb01_10.65.1.4(200992663/4) ] (RemoteCommandLine.java:129) ERROR -
Wed Sep 25 10:32:51 IST 2013 SSH internalConnectV2: A Connection error occurred: Key exchange failed: Failed to connect to server: Connection timed out: no further information (uc) dI <Failed to connect to server: Connection timed out: no further information> dI.notify false <null> wFKC.waited false true wFKC.done <false> connecting to host 10.65.1.4
2013-09-25 10:32:51,142 [Dynamic Disk Space Monitor on MUM_NTR_DB1_vodmdb01_10.65.1.4(200992663/4) ] (RemoteCommandLine.java:130) ERROR - <-- list of SSH retries
2013-09-25 10:32:56,477 [Switchboard] (SSHV2Connector.java:293) ERROR - Readfailed(callback call) : on server 10.7.208.46 null
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (SSHV2Connector.java:1214) ERROR - Connection Dropped(V2) com.mercury.sitescope.util.ssh.exception.SSHV2ReadFailedException: Reading from the server failed. Reading from the server failed.
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (SSHRemote.java:367) ERROR - SSHRemote Error: failed to execute the command: /bin/df -T on remote: 10.7.208.46, status code: -998
2013-09-25 10:32:56,492 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:128) ERROR - list of SSH retries -->
2013-09-25 10:32:56,508 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:129) ERROR -
Wed Sep 25 10:32:56 IST 2013 Connection Dropped(V2) com.mercury.sitescope.util.ssh.exception.SSHV2ReadFailedException: Reading from the server failed. Reading from the server failed.
2013-09-25 10:32:56,508 [Dynamic Disk Space Monitor on MAH_OBD_OBD01_10.7.208.46(200735897/3) ] (RemoteCommandLine.java:130) ERROR - <-- list of SSH retries

 

 

 

Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
3 REPLIES
HPE Expert

Re: Sitescope error

Hi,

I'd increase my SSH timeouts in General Preferences.
Kenneth Gonzalez
HP Support

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Honored Contributor Honored Contributor

Re: Sitescope error

why we see such issues ?
Cheers!

Nvr Blame a day in ur life....... Good day gives "happiness" & Bad day gives "experience" ......
Highlighted
HPE Expert

Re: Sitescope error

Hello,

 

Those errors point to a timeout, failed credentials or non connection with SSH to MUM_NTR_DB1_vodmdb01_10.65.1.4.

 

 

My recommendation is to go to remote Servers and try the connection to the server. Also a good workaround, how kenneth says, increase the SSH Timeouts in General Preferences. Maybe SiteScope do not have enough time to collect data.

"HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution."