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Sitescope is unable to Monitor Services of other VMs

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Regular Advisor

Sitescope is unable to Monitor Services of other VMs

Hi expert,

 

I am monitoring list of monitor on sitescope for different VMs.

 

All the monitor is working Fine, but the services is not monitoring for other VMs.

 

Message is Coming :- "Unavailable, Access is denied" for the services status.

 

Can you please help me to rectify this error.

 

Please find the attachment.

 

 

 

Thanks,

Binod

 

 

Thanks in advance


Regard,
Binod
1 ACCEPTED SOLUTIONS
HPE Expert

Re: Sitescope is unable to Monitor Services of other VMs

Are these other VMs outside domain of SiS server or are you suing local admin account in the remote definitions? if so, add next option to perfex in master.config:

_perfexOptions=-optionalSetupConnection
Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
4 REPLIES
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HPE Expert

Re: Sitescope is unable to Monitor Services of other VMs

hi,

 

You would need to have a closer look at the ERROR.LOG and RUNMONITOR.LOG in the Sitescope\log directory, it should contain more information about the error.

 

secondly, I suggest to you look for keywords "Unavailable, Access is denied vmware" in our SSO portal:

 

http://support.openview.hp.com/selfsolve/documents

 

Choose "Sitescope" product and all versions. you will see a number of documents with VMware issues.

 

I'm adding an document for Sitescope and VMware, FYI.

 

hope this helps,

Patrick

HPE Expert

Re: Sitescope is unable to Monitor Services of other VMs

Are these other VMs outside domain of SiS server or are you suing local admin account in the remote definitions? if so, add next option to perfex in master.config:

_perfexOptions=-optionalSetupConnection
Kenneth Gonzalez
HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you haven’t tried it yet, come and join us in our entitled forums at Support Customer Forums
Regular Advisor

Re: Sitescope is unable to Monitor Services of other VMs

Hi ,

 

All the VMs in same domain in which sitescope is installed.

 

Another Question:-----

 

Can you please explain/give me the information about to fill the follow details on Sitescope Solution templates:

 

For Microsoft SQL server 2008 R2

            SQL_Instance_Name

            SQL_SERVER_LOGIN

            SQL_SERVER_PASSWORD

            SQL_SERVER_URL

            SQL_AGENT_SERVICE_NAME

            SQL_SERVER_SERVICE_NAME

 

 

 

For Oracle Database 9i and 10g and 11g

            DatabaseConnectionURL

            DatabaseDriver

            DatabasePassword

            DatabaseUserName

            OracleAlertLogPath

            OracleListnerLogPath

            OracleLogFileEncoding

 Thanks and regards,

Binod

 

 

Thanks in advance


Regard,
Binod
HPE Expert

Re: Sitescope is unable to Monitor Services of other VMs

hi,

 

Please open a new thread for a new discussion, to keep things separated.

 

If this thread can be closed, please do so, and rate the answers given.

 

Thanks for cooperation!