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Trouble with System Availability Management

Regular Advisor

Trouble with System Availability Management

Trying to link SiteScope 11 with BAC 8.05.  I try going to admin/system availablity management/ but the option is grayed out.  What do I need to do to activate that option?

 

Thanks

Greg

5 REPLIES
HPE Expert

Re: Trouble with System Availability Management


Greg3098 wrote:

What do I need to do to activate that option?


You need to purchase SAM and receieve an appropriate BAC license key that will enable SAM functionality in your BAC instance.

Regular Advisor

Re: Trouble with System Availability Management

Was ths option included in version 6.5?  I know we had it then.  Looks like once we completed the upgrade from 6.5 to 8 we lost that functionality...

 

Anyway to confirm if we still have that option?

Greg

HPE Expert

Re: Trouble with System Availability Management

SAM (System Availability Management) as a BAC application was added in BAC 7.0.

Regular Advisor

Re: Trouble with System Availability Management

Is there anyway to get a temp license for this to be able to make sure it will do what I need it to do first?

 

Thanks

Greg

HPE Expert

Re: Trouble with System Availability Management

Sure. You have to work with your HP Sales rep to get that temporary license you want.