Application Perf Mgmt (BAC / BSM) Support and News Forum
Showing results for 
Search instead for 
Do you mean 

Upgrade SS 10.14 to 11.20

SOLVED
Go to Solution
Highlighted
Advisor

Upgrade SS 10.14 to 11.20

Hi All,

 

I`ve trouble with upgrade Sitescope. SS 10.14 to 11.20, its different server. From data export SS 10.14 and import to SS 11.20

 

from error.log

2013-01-28 11:31:54,062 [SiteScope Main] (SiteScopeSupport.java:758) ERROR - Unable to preform upgrade, for more information go to - upgrade.log

 

 

from upgrade.log:

2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:178) ERROR - Failed to perform upgrader Snmp trap send preferences upgrader
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:179) INFO  - Report: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:180) ERROR - com.mercury.sitescope.upgrade.UpgradeFailureException: Error Code: 34000.  Error Description: SiteScope encountered a general exception, Class: Preference, Method: addPreferences.
2013-01-28 11:31:54,062 [SiteScope Main] (UpgradeManager.java:113) ERROR - Stopping upgrade task, Snmp trap send preferences upgrader is a mandatory upgrader

 

please share if You have smiliar problem like this. Thanks.

1 ACCEPTED SOLUTIONS
Advisor

Re: Upgrade SS 10.14 to 11.20

1 REPLIES
Advisor

Re: Upgrade SS 10.14 to 11.20