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VUgen stopped recording on a SAPWEB protocol - on web CRM application

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VUgen stopped recording on a SAPWEB protocol - on web CRM application

Hi,

 

The VUGen stopped recording, it was working fine, recently it stopped work.

1) Loadrunner(Vugen) 9.50

2) OS - Windows2003 Server

3) Web CRM application - SAP

 

We tried

1) Portmapping - WinINet Level data, Socket Level Data & both

2) HTML based / URL Based

3) DEP is ok

4) Uninstall & Reinstall etc..

 

can anyone please help me in this?