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тАО06-26-2002 10:59 AM
тАО06-26-2002 10:59 AM
HP 4/40 library
When you attempt to access the magazines, it says "Library Locked" and then exits you out to previous menu.
Other than power cycling the library, is there another way to unlock the library?
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тАО06-26-2002 11:19 PM
тАО06-26-2002 11:19 PM
Re: HP 4/40 library
Did you unlock the mechanical locks on the front of the trays ?
Did you unlock the library from the menu ?
Rgds
Any job still running on the library ?
Rgds
Alexander M. Ermes
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тАО06-27-2002 12:56 AM
тАО06-27-2002 12:56 AM
Re: HP 4/40 library
1. Use the front panel and select via the operations menu.
2. Use the Web Management Interface and unlock the library from there.
3. Depending upon the backup software you are using you can do it from within. i.e. Veritas Backup Exec has an unlock and lock option when you go into the devices tab and right click on the library device.
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тАО06-27-2002 01:47 AM
тАО06-27-2002 01:47 AM
Re: HP 4/40 library
The doors are physically unlocked (via key)but locked through the menus. But, you cannot unlock the doors through the menu...not an option. When you go into magazine access...it says Library(not magazines)locked. If you power cycle the library and then go into magazine access...you get the option to unlock a particular door or all doors. But when it says Library locked...you don't get any other options...it boots you back out to the previous menu.
I didn't see any way through any of the menus to unlock the Library (just the magazines...when the library isn't locked that is!). But it seems to me there should be some way to unlock this rather than power cycling it.
Does this make any sense?
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тАО06-27-2002 05:30 AM
тАО06-27-2002 05:30 AM
Re: HP 4/40 library
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тАО06-27-2002 05:31 AM
тАО06-27-2002 05:31 AM
Re: HP 4/40 library
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тАО06-27-2002 08:33 AM
тАО06-27-2002 08:33 AM
Re: HP 4/40 library
I found the unlock option through Veritas. I will try that next time it happens.
Thanks for all your help.
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тАО07-08-2002 06:56 AM
тАО07-08-2002 06:56 AM