end of support for hardware and software

[Steve Post]

Is there a spot that will tell me what hardware and software is still supported, and for how long? I can say it another way.....
Is omniback3.1 supported and for how long?
Is a HP9000 K570 supported and for how long?
Is a HP9000 H50 supported and for how long?
Is a V2500 supported and for how long?
Is glance plus B3692A, c.02.15.00 supported and for how long?
Is perfview C.03.00.00 supported and for how long?

Is N supported? and for how long? ..as N approaches infinity.

Steve

[Leif Halvarsson_2]

Hi

OmniBack Support.

3.1 August 1,2002
3.5 August 1,2003
4.0 December 1 2003

[Steve Post]

Thanks, I'm not applying points yet because I need to know about other infinite list of h/w and s/w.

But I am surprised. Is the latest version of omniback 5.0? If every version of omniback is not supported am I not supposed to use it? ;)

Steve

[Leif Halvarsson_2 · Accepted solution]

Sorry
It should be "End of OmniBack support". Of course OmniBack 4.1 and Data Protector 5.0 is supported but there is no official end of support for these.

Below is from 4.1 Release notes.

1.4 Discontinuance of Support
Omniback II A.03.10 stays fully supported until August 1, 2002.
Omniback II A.03.50 stays fully supported until August 1, 2003.
EMC Fastrax technology release becomes obsolete with the Omniback II A.04.10 release.
Omniback II A.04.00 stays fully supported until December 1, 2003.
After the full support period expires, Knowledgebase Support will be provided for one more year in each case.
Please be aware that you can request an individual extension of the full support at additional costs.
1.5 Updated Information
For the latest information, including corrections to documentation refer to:
http://www.openview.com/products/omniback/

[Steve Post]

Thanks.
I'll just call this a question about omniback support now. I'll put in a new post about V2500, V2600, K250, K570, perfview, glance plus.....etc.

[Cheryl Griffin]

End of life info:
http://www.software.hp.com/RELEASES-MEDIA/discon/index.htm

There are links here for OV and NNM.

End of Life for HP-UX Releases:
http://www.software.hp.com/RELEASES-MEDIA/history/slide2.html

Hardware EOL is different, you have to have someone look up the part number for the model. Unfortunately there is no consolidated website for that, yet.

You could search old posts in the Forum as this topic has been shared several times.
http://us-support3.external.hp.com/emse/bin/doc.pl/screen=emseHome/sid=ae2b3e2f0744a46c8d (Click the option to search the Forums only)

Cheryl

[Steve Post]

thanks.
I'm not too good at searching the forums at times. This is usually because I would use a different phrase, like "end of support" instead of "end of life". Hmm. "end of life" sounds too sterile.
steve

[Cheryl Griffin]

This is a backhanded way of indicating when to expect hardware to drop off the support table.

Workstations Link:
http://www.hp.com/workstations/products/unix/operating/support_matrix/update.html

Servers Link:
http://devresource.hp.com/STK/serversupport.html

Notice which machines are supported by 11 and 11i (32 vs 64 bit) or Not! You can expect that the models that dont have or maintain 32/64 bit capability to fall off the supported list. (This would also coincide with the HP-UX EOL site. For instance it might be safe to say that when 11.00 32 bit only goes away, you could expect that support for the Hclass, a 11.00 32-bit only machine, would also go away.)

In the meantime I looked these up: all have no EOL dates as of yet. H50,K570,V2500,N4000(rp7400)

Cheryl

[Leslie Heidenreich]

But what about the information on the web page: http://www.hp.com/products1/mpeixservers/news_events/discont/servers/end_support.html discussing the 'end-of-support dates for selected a- andn-class products'. On this page are some N4000 servers listed that are counting down in life.

[Cheryl Griffin]

Leslie, the link you provided is "hp e3000 end-of-support dates" which is different from "hp 9000 support". Your link is for MPE based machines.
Cheryl