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Error "Failed to get jobs:/ope/resources/dtmjobs"..

Occasional Advisor

Error "Failed to get jobs:/ope/resources/dtmjobs"..

Hi,

 

I m using HP CAE 7.9 on Windows platform. I m getting error while clicking on Current Jobs or Past Jobs. Jobs also not getting populated.

 

Attaching the screenshot of error for better understanding. Kindly suggest.

 

Regards,
Ketan Vaja
5 REPLIES
Valued Contributor

Re: Error "Failed to get jobs:/ope/resources/dtmjobs"..

Hi,

 

Can you provide hpca/tomcat/logs logs? We cannot be sure unless we have the logs.

 

Best Regards,

Shanti

Occasional Advisor

Re: Error "Failed to get jobs:/ope/resources/dtmjobs"..

Hi Shanti,

 

Thanks for the response. Attaching the tomcat logs.

 

 

Regards,
Ketan Vaja
Valued Contributor

Re: Error "Failed to get jobs:/ope/resources/dtmjobs"..

Hi,

 

There are many errors in the logs.There seems to be a problem in the installation. Is it possible to re-install?

 

Best Regards,

Shanti

Advisor

Re: Error "Failed to get jobs:/ope/resources/dtmjobs"..

Hi,

 

I have the same problem, but it started like six months later CAE started operating.

 

I opened a support case in HP two months ago, and I'm still waiting for the solution.

 

Regards.

Highlighted
Occasional Advisor

Re: Error "Failed to get jobs:/ope/resources/dtmjobs"..

This problem is resolved in my environment. There was a hotfix from HP. But it is not general hotfix. It is a environment specific hotfix.

Regards,
Ketan Vaja