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"Last logged on user" in reporting is not showing actual user name

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Occasional Advisor

"Last logged on user" in reporting is not showing actual user name

Dear experts,

 

From the Reporting, under the "Last logged on user" , many are shown as "ISet\Control\Terminal Server",  but some are shown as "domain name/ user name":

 1.jpg

 

Could you please share some suggestions on how to show the actual user name instead of "ISet\Control\Terminal Server"?

 

Any tips will help!

 

Thank you!

 

 

1 ACCEPTED SOLUTIONS
Occasional Contributor

Re: "Last logged on user" in reporting is not showing actual user name

Hi,

 

This is a known issue in 8.x and a fix is available from HP Support.

 

Regards,

Vinod

2 REPLIES
Occasional Contributor

Re: "Last logged on user" in reporting is not showing actual user name

Hi,

 

This is a known issue in 8.x and a fix is available from HP Support.

 

Regards,

Vinod

Senior Member

Re: "Last logged on user" in reporting is not showing actual user name

[ Edited ]

Hi,

A possible solution to this problem : Agent Patch 8.10.0002

 

Regards,
Adam