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EADR Windows 2012 image creation failed

Occasional Contributor

EADR Windows 2012 image creation failed

[ Edited ]

Hi I have isntalled new version of DP 8.0 on windows 2012 server cell manager is working but i have problem with compiling DR image for my clients. Windows ADK is installed on Cell manager but I cannot create DROS image, everything is configured correctly but still have error nothing is created here is log from autodr.log file

 



===============================================================================
================ DRM TRACE STARTED AT 2013-07-22 08:50:40 UTC ================
===============================================================================

DP8.00

20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085040 INFO  command  Command: ri_open (C:\Windows\Temp\dr3)
20130722T085040 INFO  storage  New STRANGE volume: Volume{11c21023-ee52-11e2-93e8-806e6f6e6963}
20130722T085040 INFO  storage  New STRANGE volume: Volume{11c21024-ee52-11e2-93e8-806e6f6e6963}
20130722T085040 INFO  storage  New volume: Volume{11c2101e-ee52-11e2-93e8-806e6f6e6963}
20130722T085040 INFO  storage  New volume: Volume{11c2101f-ee52-11e2-93e8-806e6f6e6963}
20130722T085040 INFO  command  Result: DRM(0):SYS(0) (1)
20130722T085040 INFO  command  Command: ri_get_user_data (1, Os)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) (WIN8AMD64)
20130722T085040 INFO  command  Command: ri_get_user_data (1, Version)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) (100991232)
20130722T085040 INFO  command  Command: ri_get_user_data (1, Signature)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) (2013/07/22 - 09:53:20)
20130722T085040 INFO  command  Command: ri_clear_driver (1)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085040 INFO  command  Command: ri_set_toolkit_directory (1, C:\Program Files (x86)\Windows Kits)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085040 INFO  command  Command: ri_set_password (1, )
20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085040 INFO  command  Command: drm_register_notify (1)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085040 INFO  command  Command: ri_set_depot (1, C:\ProgramData\OmniBack\Depot\DRSetupx8664)
20130722T085040 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085041 INFO  command  Command: ri_add_encrypted_file (1, Disk1\recovery.srd)
20130722T085041 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085041 INFO  command  Command: rs_open (C:\temp\xxxx.img)
20130722T085041 INFO  storage  New STRANGE volume: Volume{11c21023-ee52-11e2-93e8-806e6f6e6963}
20130722T085041 INFO  storage  New STRANGE volume: Volume{11c21024-ee52-11e2-93e8-806e6f6e6963}
20130722T085041 INFO  storage  New volume: Volume{11c2101e-ee52-11e2-93e8-806e6f6e6963}
20130722T085041 INFO  storage  New volume: Volume{11c2101f-ee52-11e2-93e8-806e6f6e6963}
20130722T085041 INFO  net      ----------------------------------
20130722T085041 INFO  parser   [Network_Info]
20130722T085041 INFO  parser     adapter_count = 1
20130722T085041 INFO  parser     host_name = xxx
20130722T085041 INFO  parser     host_domain = xxxxx
20130722T085041 INFO  parser   [Adapter_1]
20130722T085041 INFO  parser     description = Microsoft Hyper-V Network Adapter
20130722T085041 INFO  parser     friendly_name = Ethernet
20130722T085041 INFO  parser     physical = 1
20130722T085041 INFO  parser     teaming = 0
20130722T085041 INFO  parser     guid = {AD9424AD-E56C-4574-AB48-1E140C58CCB7}
20130722T085041 INFO  parser     mac = 00:15:5D:01:6A:1B
20130722T085041 INFO  parser     flags = 993
20130722T085041 INFO  parser     status = 1
20130722T085041 INFO  parser     number = 1
20130722T085041 INFO  parser     ipv4_enabled = 1
20130722T085041 INFO  parser     ipv6_enabled = 1
20130722T085041 INFO  parser     v4_dhcp = 0
20130722T085041 INFO  parser     v4_autometric = 1
20130722T085041 INFO  parser     v4_metric = 5
20130722T085041 INFO  parser     v4_ip = 192.168.1.47
20130722T085041 INFO  parser     v4_subnets = 255.255.255.0
20130722T085041 INFO  parser     v4_gateways = 192.168.1.1
20130722T085041 INFO  parser     v4_name_servers = [ 192.168.1.7, 192.168.1.6 ]
20130722T085041 INFO  parser     v6_dhcp = 1
20130722T085041 INFO  parser     v6_multicast = [ ff01::1, ff02::1, ff02::1:3, ff02::1:ff46:833a ]
20130722T085041 INFO  net      ----------------------------------
20130722T085041 WARN  rset     Recovery Set (C:\temp\xxxxx.img) is missing iscsi.cfg file.
20130722T085041 INFO  command  Result: DRM(0):SYS(0) (2)
20130722T085041 INFO  command  Command: ri_set_media_type (1, 0)
20130722T085041 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085041 INFO  command  Command: rs_create_image (1, 2, C:\ProgramData\OmniBack\tmp\dr2_1374483042)
20130722T085041 INFO  paths    Translations for %Drivers%.
20130722T085041 INFO  paths      local: C:\Windows\system32\drivers
20130722T085041 INFO  paths        zip: DRM$SYS\system32\drivers
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\system32\drivers
20130722T085041 INFO  paths    Translations for %Config%.
20130722T085041 INFO  paths      local: C:\Windows\system32\config
20130722T085041 INFO  paths        zip: DRM$SYS\system32\config
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\system32\config
20130722T085041 INFO  paths    Translations for %System32%.
20130722T085041 INFO  paths      local: C:\Windows\system32
20130722T085041 INFO  paths        zip: DRM$SYS\system32
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\system32
20130722T085041 INFO  paths    Translations for %SystemWow64%.
20130722T085041 INFO  paths      local: C:\Windows\SysWOW64
20130722T085041 INFO  paths        zip: DRM$SYS\SysWOW64
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\SysWOW64
20130722T085041 INFO  paths    Translations for %Fonts%.
20130722T085041 INFO  paths      local: C:\Windows\Fonts
20130722T085041 INFO  paths        zip: DRM$SYS\Fonts
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\Fonts
20130722T085041 INFO  paths    Translations for %Profiles%.
20130722T085041 INFO  paths      local: C:\Windows\Profiles
20130722T085041 INFO  paths        zip: DRM$SYS\Profiles
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS\Profiles
20130722T085041 INFO  paths    Translations for %SystemRoot%.
20130722T085041 INFO  paths      local: C:\Windows
20130722T085041 INFO  paths        zip: DRM$SYS
20130722T085041 INFO  paths      image: $SYSTEM$\DRM$SYS
20130722T085041 INFO  paths    Translations for %DrimPath%.
20130722T085041 INFO  paths      local: C:\Program Files\OmniBack\bin\drim
20130722T085041 INFO  paths        zip: $DRM$
20130722T085041 INFO  paths      image: $DRM$
20130722T085041 INFO  paths    Translations for %SystemDrive%.
20130722T085041 INFO  paths      local: C:\
20130722T085041 INFO  paths        zip:
20130722T085041 INFO  paths      image: $SYSTEM$
20130722T085041 INFO  paths    Translations for %BootDrive%.
20130722T085041 INFO  paths      local: \\?\Volume{11c2101e-ee52-11e2-93e8-806e6f6e6963}\
20130722T085041 INFO  paths        zip:
20130722T085041 INFO  paths      image: $BOOT$
20130722T085041 INFO  paths    Tmpdir prefix: C:\ProgramData\OmniBack\drim\tmp\1C4C8E19-DBEB-4FD6-BA9E-3BEEFCC01A10\MiniOS
20130722T085041 INFO  paths    MiniOS prefix: \\?\Volume{11c2101e-ee52-11e2-93e8-806e6f6e6963}\
20130722T085041 INFO  winutil  Validating Windows 8 ADK...
20130722T085041 FATAL image_creator EXCEPTION at src\core\imgcreator.cpp(598):
20130722T085041 FATAL image_creator class drm::inval_error(3): Failed to validate provided WAIK/ADK path (C:\Program Files (x86)\Windows Kits)
*** Stack traceback:
***   9: class boost::shared_ptr<class drm::recovery_info> __cdecl drm::pe_image_creator::prepare_image(void) -- src\core\imgcreator.cpp(570)
***   8: void __cdecl drm::pe_image_creator::create_cd_image(const class drm::upath &,bool) -- src\core\imgcreator.cpp(518)
***   7: void __cdecl drm::`anonymous-namespace'::mkimage::create_asr(void) -- src\coolie\mkimage.cpp(172)
***   6: void __cdecl drm::create_image(class boost::shared_ptr<class drm::recovery_info>,class boost::shared_ptr<class drm::recovery_set>,const class drm::upath &) -- src\coolie\mkimage.cpp(230)
***   5: void __cdecl drm::`anonymous-namespace'::rs_create_image_api::operator ()(class drm::command::command_data &) -- src\coolie\coolieapi.cpp(1226)
***   4: void __cdecl drm::command_manager::handle_command(class drm::command::command_data &) -- src\core\cmdmgr.cpp(46)
***   3: bool __cdecl drm::`anonymous-namespace'::handle_command(class drm::`anonymous-namespace'::api_manager &,class drm::command::command_data &) -- src\coolie\coolieapi.cpp(1559)
***   2: void __cdecl drm::coolie_interactive(void) -- src\coolie\coolieapi.cpp(1626)
***   1: void __cdecl drm::coolie(int,char *[]) -- src\coolie\coolie.cpp(157)
***   0: int __cdecl wmain(int,wchar_t *[]) -- src\coolie\coolie.cpp(270)
20130722T085041 INFO  command  Result: DRM(-4):SYS(3) ()
20130722T085041 INFO  command  Command: rs_close (2)
20130722T085041 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085041 INFO  command  Command: drm_register_notify (0)
20130722T085041 INFO  command  Result: DRM(0):SYS(0) ()
20130722T085041 INFO  command  Command: ri_close (1)
20130722T085041 INFO  command  Result: DRM(0):SYS(0) ()

8 REPLIES
Honored Contributor Honored Contributor

Re: EADR Windows 2012 image creation failed

Hi,

 

  Unfortunately W2012 was removed from DP8

 

 

http://www.data-protector.org/wordpress/2013/07/updated-support-matrices-data-protector-8-00/

 

Actually need to wait patches.

 

Regards

Highlighted
Honored Contributor Honored Contributor

Re: EADR Windows 2012 image creation failed

To be clear, it is no longer supported at this time to operate the cell manager on W2012.

W2012 is still supported as a client and for EADR.

 

Whether not your problem is a legit problem with EADR of W2012, or is a result of the IDB problems for which W2012 support for the cell manager was dropped is hard to say until you get your cell manager moved to a non-problematic platform.

 

Thanks,

Scott

Regular Advisor

Re: EADR Windows 2012 image creation failed

I have a DP 7.03 running on a 2012 Cell and have the exact same issues so I don't think it is an IDB issue.  Has anyone got this to work yet?

 

What I'm not 100% certain on is the directory to supply for the WAIK/ADK  - I have tried many!

Advisor

Re: EADR Windows 2012 image creation failed

I have experienced the same issue trying to create an EADR recovery.iso except in my AutoDR.log file it says this:

 

20140718T185449 WARN  rset     Recovery Set (E:\ProgramData\OmniBack\Config\Server\dr\p1s\tbxen05w.secure.protective.com.img) is missing iscsi.cfg file.

 

This server I am trying to create the recovery.iso for does not even use iscsi for anything so I don't know why EADR needs to know where this config file exists.

 

This makes no sense to me.

Advisor

Re: EADR Windows 2012 image creation failed

I am also having this issue with EADR on Windows 2008-R2 cell manager using DP 7.03, so I don't think it is isolated to Windows 2012 or DP 8.

 

Sent Scott McIntosh an email separately on this.

Occasional Advisor

Re: EADR Windows 2012 image creation failed

Ignore warnings about iscsi.cfg file, as they are not fatal, and will not affect image creation. Some of the entries in that log are just noise useful for developers. If iscsi is enabled and used, that part of log file will be populated with iscsi information.

 


Now for FATAL error in AUTODR.log...

 

Try to do the following thing:

- Do not try to enter WAIK path into EADR wizard GUI. In my tests WAIK path is detected automatically. It does not matter where WAIk is located.

 

Advisor

Re: EADR on DP 7.03 on a Windows 2008 iso file creation failed

This was actually an attempt to do EADR on DP 7.03 on a Windows 2008 server.

 

Tried your suggestion of leaving the WAIK directory blank and still got the same result when trying to create a recovery.iso from an image of a VM.

 

Look at the AutoDR.log attached.  Two errors stand out......

 

1.) Recovery Set (E:\ProgramData\OmniBack\Config\Server\dr\p1s\tbxen05w.secure.protective.com.img) is missing iscsi.cfg file.

 

--and--

 

2.) 

image_creator No WAIK/ADK path specified by the user.
20140722T144853 INFO winutil Trying to automatically determine WAIK's (ADK's) installation folder...
20140722T144853 INFO winutil Looking for Windows Vista AIK installation folder...
20140722T144853 INFO winutil Validating Windows Vista AIK...
20140722T144853 INFO winutil WAIK not detected. No valid WAIK binaries/images found on the running system.

 

 

BOTTOM LINE : It fails to create a recovery.iso file

Occasional Advisor

Re: EADR on DP 7.03 on a Windows 2008 iso file creation failed

1.) Please ignore iscsi.cfg warnings, those warnings will not affect disaaster recovery process. Believe me, i made hundreds of recovery images, and iscsi.cfg warning comes out every time. EADR works.

2.) What version of WAIK do you have installed on machine where this AUTODR.log comes from? Because in logs there are lines:

20140722T144853 INFO winutil Trying to automatically determine WAIK's (ADK's) installation folder...
20140722T144853 INFO winutil Looking for Windows Vista AIK installation folder...
20140722T144853 INFO winutil Validating Windows Vista AIK...
20140722T144853 INFO winutil WAIK not detected. No valid WAIK binaries/images found on the running system.

SO it tries to detect WAIK, but either it is not installed, or it might be a wrong version of WAIK.
Correct WAIK version for Vista/2008 would be this one:

http://www.microsoft.com/en-us/download/details.aspx?id=9085