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Import and Install DP Agent

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Occasional Advisor

Import and Install DP Agent

Hi;

Previously I had installed DP 6.1 on Windows 2003. Now I have installed DP 6.2 on windows 2008. now I have trouble importing the exchange server. 5555 telnet does not respond, nor I can import, but the agent is installed on the server.

 

I manually added the client in the server configuration cell_info  file but I get error IPC.

 

I uninstalled the agent from the client and then import it installed but not working.

 

Please Help me

 

 

 

Error1.JPG

 

if i try to import

 

error2.JPG


 


1 ACCEPTED SOLUTIONS
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Honored Contributor

Re: Import and Install DP Agent

Make sure that the agent responds locally on the client. Try telnet localhost 5555 on the client. If it works, you have a network issue like a firewall/DNS. If it fails, the client is down or not correctly installed. You might try a "local installation" using setup.exe from \\installation-server\omniback\i386 directory. "Run as administrator" to prevent possible issues caused by UAC.

Regards,
Sebastian
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2 REPLIES
Highlighted
Honored Contributor

Re: Import and Install DP Agent

Make sure that the agent responds locally on the client. Try telnet localhost 5555 on the client. If it works, you have a network issue like a firewall/DNS. If it fails, the client is down or not correctly installed. You might try a "local installation" using setup.exe from \\installation-server\omniback\i386 directory. "Run as administrator" to prevent possible issues caused by UAC.

Regards,
Sebastian
---
Assign a kudo to this post, if you find it useful.
Occasional Advisor

Re: Import and Install DP Agent

Thank you.... is done.