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тАО06-09-2000 12:57 AM
тАО06-09-2000 12:57 AM
Hi
I have seen many references to DOC's - where can these be viewed
Thanks
Steve
I have seen many references to DOC's - where can these be viewed
Thanks
Steve
Solved! Go to Solution.
3 REPLIES 3
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тАО06-09-2000 03:13 AM
тАО06-09-2000 03:13 AM
Solution
Most of the documentation referenced can be found at the following URL:
http://us-support2.external.hp.com/cki/bin/doc.pl
Brian
<*(((>< er
http://us-support2.external.hp.com/cki/bin/doc.pl
Brian
<*(((>< er
Perception IS Reality
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тАО06-26-2000 07:48 PM
тАО06-26-2000 07:48 PM
Re: Re KBAN00000347
Some of the Documents referenced might not be viewable to everyone.
If you try to access a Doc ID and it says produced no results, chances are you will need a Support Contract w/ HP to view them.
If you have a support agreement, maybe it isn't linked to your ITRC User ID. To do this click on "My Profile" on the NavBar, then click the "Link a Support Agreement to Your User ID" link and supply your contract information.
Hope this helps you out!
If you try to access a Doc ID and it says produced no results, chances are you will need a Support Contract w/ HP to view them.
If you have a support agreement, maybe it isn't linked to your ITRC User ID. To do this click on "My Profile" on the NavBar, then click the "Link a Support Agreement to Your User ID" link and supply your contract information.
Hope this helps you out!
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тАО06-27-2000 04:57 PM
тАО06-27-2000 04:57 PM
Re: Re KBAN00000347
Brian gave you a good pointer through the URL in the message above. For your information, there's also a direct link to the ITRC Knoweldge Base that's available on the right sidebar in each of the forums. It's under the "Useful Links" section.
Also, there's links to SW & HW Call Manager there as well so that people, if their question isn't answered in the forum, can log a call directly into HP over the web.
What other links would be helpful for people to have from the Forums area?
Regards-
Jeff
Also, there's links to SW & HW Call Manager there as well so that people, if their question isn't answered in the forum, can log a call directly into HP over the web.
What other links would be helpful for people to have from the Forums area?
Regards-
Jeff
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