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тАО01-18-2011 02:15 AM
тАО01-18-2011 02:15 AM
Tonight one of our eva3000 had a controller restart with Controller Termination Event Log entry: 04273914 L2 Cache Parity error.
After reboot it started to work properly but what happened?
Some other errors connected:
Error Getting Name 0400031c #3966505
HSV100 controller operation was terminated due to an unrecoverable event detected by either software or hardware or due to an action initiated via the Storage System Management Interface.
Corrective action code: 03 More details
Controller A 0306000a #3966488
An HSV100 controller has been ousted from the Storage System.
Corrective action code: 00 More details
Controller A 0637c404 #3966476
A Fibre Channel physical disk drive firmware revision has been detected by the physical disk drive firmware load process that is later than the latest known supported revision.
Corrective action code: c4 More details
Controller A 0401031c #3966470
This HSV100 controller has received a last gasp message from another HSV100 controller prior to it terminating operation.
Corrective action code: 03 More details
Controller A 060b4709 #3966465
A non-data exchange sent to a physical disk drive has timed out.
Solved! Go to Solution.
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тАО01-18-2011 03:16 AM
тАО01-18-2011 03:16 AM
SolutionThis could happen due to any Host port error for which log analysis would be required.
But, one occurrence of TC 04273914 does not require controller replacement. If another termination(with same termination code) occurs within 3 months of time for the same controller then replace it. Shut down and Restart of controller is recommended for the termination
Also suggested to Upgrade the latest VCS code that is version: 3110 for active passive and 4100 for active active firmware.
Hope this helps,
Regards,
Prakash
PS
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тАО01-18-2011 03:44 AM
тАО01-18-2011 03:44 AM
Re: L2 Cache Parity error on eva3000
Cache parity errors are quite rare and seldom seen again after the one occurance - but the controller restarts to recover from the error.
Do you see any errors now in CV?
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тАО01-18-2011 03:48 AM
тАО01-18-2011 03:48 AM
Re: L2 Cache Parity error on eva3000
Some more logs attached. Event log is at the bottom
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тАО01-18-2011 03:54 AM
тАО01-18-2011 03:54 AM
Re: L2 Cache Parity error on eva3000
Well the logs you posted don't go back long enough to say - to me it looks like they are all from the restart. I don't have access to the hp eva log reader tool anymore so can't help you with that.