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Cannot login to the Community with Firefox?

Respected Contributor Respected Contributor

Cannot login to the Community with Firefox?

Hi all,

After being a fairly regular user of the old ITRC forums, I've finally moved to these new ones, but I'm having trouble logging in with my browser of choice. ie Firefox.
I get to the HP Passport page, put in my credentials (which work with Firefox on other Passport related sites) and I just get a blank white page with the following in the address bar...

http://h30499.www3.hp.com/hpeb/hp_sso?action=login&hpappid=LITHIUM-2&referer=http%3A%2F%2Fh30499.www3.hp.com%2Ft5%2Fforums%2Fsearchpage%2Ftab%2Fmessage%3Fq%3Dtrouble%2Bwith%2Bfirefox%2Bbrowser%253F%26allow_punctuation%3Dtrue

I'm currently using IE to write this which I dont really like TBH.
Just wondered if anyone had experienced the same.
If not, no worries, I'll stick to IE...

 

Thanks

Mark Matthews...


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3 REPLIES
Acclaimed Contributor Acclaimed Contributor

Re: Cannot login to the Community with Firefox?

>Just wondered if anyone had experienced the same.

 

What version of firefox?  I'm using 8.0

This should have been solved months ago, see below.  You might try clearing your Offline Storage?

http://h30499.www3.hp.com/t5/Announcements/Problem-Logging-In-quot-Page-Can-t-Be-Displayed-quot-Error/m-p/5296819/message-uid/5296819

Honored Contributor Honored Contributor

Re: Cannot login to the Community with Firefox?

As above wrote Dennis, there is not problem using community via firefox 8.0. In fact I am not using IE at all and work only in Firefox at it is working normally .

Highlighted
Respected Contributor Respected Contributor

Re: Cannot login to the Community with Firefox?

Thanks guys,

I'm using an old version of FF (3.6.24)

Dont really like the new ones, so that may be the problem.


No worries, I'll just use IE for now, thanks all.

Mark...


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Please click the white Kudos star to the left if this post is helpful :)