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08-18-2011 04:00 AM - edited 08-18-2011 04:03 AM
08-18-2011 04:00 AM - edited 08-18-2011 04:03 AM
ITRC redirection
Possibly already mentioned.
ITRC redirection: Technically there should be multiple options for redirection of old forum posts to the new forum. Currently a lot of know-how found by Googling is in danger of disappearing once it leaves Google's cache...
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08-18-2011 04:11 AM
08-18-2011 04:11 AM
Re: ITRC redirection
>Currently a lot of know-how found by Googling is in danger of disappearing once it leaves Google's cache...
Just add "site:h30499.www3.hp.com" and you'll find the new EBC forum copy.
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08-18-2011 04:17 AM
08-18-2011 04:17 AM
Re: ITRC redirection
Well, possibly a solution for however long h30499.www3... is kept (until next year?) - lot of extra typing though.
ITRC was a good, short keyword to limit searches to ITRC forums. Some similar relatively unique keyword should have been a design-time demand for the new site. IMO.
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08-19-2011 09:40 AM
08-19-2011 09:40 AM
Re: ITRC redirection
From what I've experienced here, it seems very few 'design-time demands' had anything to do with making life easy for the users/customers.
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08-19-2011 04:18 PM
08-19-2011 04:18 PM
Re: ITRC redirection
Agreed, the customer experience and satisfaction seems to have been left off the list.