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04-13-2016 07:21 AM - edited 04-13-2016 07:23 AM
04-13-2016 07:21 AM - edited 04-13-2016 07:23 AM
I am trying to complete my registration from iLO and this was the link it gives "http://www.hpe.com/services/hpesc".However, that just comes up with a 404 error as if it doesn't exisit. I need a way to login and complete this registration.
Solved! Go to Solution.
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04-13-2016 07:36 AM
04-13-2016 07:36 AM
SolutionI believe the actual URL is
Was the URL you're reporting as bad coming from the iLO registration page?
We are looking into where this URL you were directed to use is coming from. Please use the URL above, and
then login to the portal and complete your setup.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-13-2016 07:44 AM
04-13-2016 07:44 AM
Re: 404 Error when going to http://www.hpe.com/services/hpesc
new, just out of the box yesterday ML150 Gen 9 server.
This comes from when i log into iLO 4 , then remote support, and I start my registration. It says for Step 2 to go to that site and is even a hyperlink.
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04-13-2016 08:10 AM
04-13-2016 08:10 AM
Re: 404 Error when going to http://www.hpe.com/services/hpesc
One more question. Can you tell me what version of the firmware you have on this iLO where you are seeing this issue?
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-13-2016 08:29 AM
04-13-2016 08:29 AM
Re: 404 Error when going to http://www.hpe.com/services/hpesc
iLo version 2.40
Login to iLO. On the left hand side i click on remote support and then registration. I enter my username and password to register and then it says "For Step 2, go to that site and complete the registration".
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04-13-2016 08:49 AM
04-13-2016 08:49 AM
Re: 404 Error when going to http://www.hpe.com/services/hpesc
Thank you. I am reporting this to the iLO team.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-18-2016 06:06 AM
04-18-2016 06:06 AM
Re: 404 Error when going to http://www.hpe.com/services/hpesc
Hello all,
Please note:
- This will be fixed in the next release of the firmware in the iLO
- HPE has added a redirect URL that will allow the bad version to now also point to the correct page.
Thank you for reporting this issue!
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]