AlphaServer ES80 is down

[Antonio Medina]

We have currently a AlphaServer ES80 down, the console displays the following

MBM> power on
[2008/11/05 17:36:27]
~PCO-I-(pco_04) Preparing to power on partition. HP: Default_HP
[2008/11/05 17:36:35]
~CMM-E-(smlan_ev7) DUO 0, cab 0, drw 2, CPU Clock Power Fault.
[2008/11/05 17:36:35]
~PCO-F-(pco_04) Transaction error: PowerOnOff
[2008/11/05 17:36:35]
~PCO-W-(pco_04) Failed: 10.0.1.0 10.0.0.1 ID: 3694 PARTITION PowerON/OFF (R) 0x400B
[2008/11/05 17:36:35]
~PCO-W-(pco_04) Failed: 10.1.1.0 10.0.0.1 ID: 3695 PARTITION PowerON/OFF (R) 0x400B
[2008/11/05 17:36:35]
~PCO-W-(pco_04) Failed: 10.2.1.0 10.0.0.1 ID: 3696 PARTITION PowerON/OFF

Any idea?

Regards

[Vladimir Fabecic]

This is a hardware problem.
You should call hardware support.
My first guess is that the problem is 3X-KN73C-XA ES47-ES80 2P CPU module - 1150MHz in drawer 2.
But additional on-site diagnostic is required.
Is amber LED on some drawer?

[Antonio Medina]

Thank you, we had got onsite technical support and we had got to disable the drawer and wait for #Part,

we didn't see any amber LED, all as green.

Regards