- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- Entitlement cannot be requested because the device...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-13-2015 02:17 AM
02-13-2015 02:17 AM
Entitlement cannot be requested because the device is not registered.
Hi,
Am am having this issue with 2-3 hundred servers ...
I.e the status of the server in IRS is red on status & Warranty & Contract.
If i select a server and choose Refresh Warranty and Contract, then i get "Entitlement cannot be requested because the S/N device is not registered."
And if i choose to Discover the device first, i can see under ILO that the device is actually registerred to the IRS server, even if i manually choose to unregister the server first, and then discover it again, it registers ok, but i still cannot get it to entitled status.
Any help is appriciated!
Br
Patric