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тАО11-13-2002 10:25 AM
тАО11-13-2002 10:25 AM
Error message
Here is the output from the discovery log file.
Wed Nov 13 12:12:05 CST 2002
Discovery started.
Nodes: server.company.com waiting...failed.
Error opctranm: Cannot send request to subagents (index ITO) on node server.company.com. (OpC40-443)
General error during Common Agent bulk transfer.
Check agent and server logfile for more info. (OpC40-465)
The receiving server on node 'server.company.com' failed to process a bulk transfer request. Error code was: '16' (OpC20-2923)
Can't send action request to execute remote installation script to Request Handler. (OpC40-737)
ERROR: Discovery Server done with errors. Look into /var/opt/OV/share/osspi/log/discovery.log for more information.
See also the discovery logs on these nodes for details:
server.company.com
(note: server name was changed for customer privacy).
I do not have access to this node and cannot log onto to it to check the discovery log on the node.
Searches of itrc, support.openview and google come up with nothing. Has anyone seen this before I call support on it?
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тАО11-13-2002 12:30 PM
тАО11-13-2002 12:30 PM
Re: Error message
If you do not access to the system, but have access to the OVO management system, you can set up an application to do a "more /etc/inetd.conf".
HTH
Marty
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тАО11-14-2002 11:11 AM
тАО11-14-2002 11:11 AM
Re: Error message
In fact on all other machines none of those are running and I was able to run the OS-SPI discovery fine on those machines.
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тАО11-14-2002 11:27 AM
тАО11-14-2002 11:27 AM
Re: Error message
HTH
Marty
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тАО11-14-2002 11:28 AM
тАО11-14-2002 11:28 AM
Re: Error message
I'd suspect that your initial connection to that server is being blocked.
Check the following ports for accessibility to that server:
69/UDP (tftp)
512/TCP (rexec)
513/TCP (rlogin)
514/TCP (rcmds)
Just try to telnet to the box on those ports & see if the request hangs (being blocked) or is refused (Inetd.conf or inetd.sec on remote server)
I'm not sure which the opctranm uses. But your job would certainly be easier if you could access that server to check it's logs.
Rgds,
Jeff
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тАО11-14-2002 12:49 PM
тАО11-14-2002 12:49 PM
Re: Error message
I have stopped and restarted the agents (except control agent) on the node several times with no change.
Jeff,
Those services are not allowed on this machine, and in fact not on any of the machines that are monitored at this site. According to HP, and from what I have seen, they are not needed except during the initial installation of the agent, and not needed at all if you do a manual install of the agent.