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тАО07-21-2004 12:02 AM
тАО07-21-2004 12:02 AM
HP Console switch J1474A problems
I hope you can help, we have two console switches in our server room, both are the J1474a models and although I didn't set them up, they appear to be set up so that ports 1-7 on the first switch connect to servers, then port 8 on the first switch connects to the second switch and onwarsd.
I followed the wires to decide this, also, the person that set it up used ports 8.1 8.2 etc. So I guessed this was correct.
Now, we have been having problems with jumpy screen (may have solved this with firmware upgrade 5 minutes ago) but we cannot seem to connect to any server connected to the second console switch.
They just pop up with a message on screen saying "Port Not Cascaded". This used to be solved with a quick power off and on, but even that doesn't seem to work now.
Cannot find a guide or any reference to it online, cannot find a guide in my office either.
Also, when I upgraded the firmware before I could only do this for Console Switch 1, as when I connected my laptop to the Console switch 2 and put the console into Flash Upgrade mode it wouldn't send the file across.
I know that the first switch is the main device that the keyboard and monitor goes through, so is there a way for my to upgrade the firmware on the second switch?
Thanks
Lee
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тАО08-02-2004 03:30 AM
тАО08-02-2004 03:30 AM
Re: HP Console switch J1474A problems
Was the correct firmware used for the 2nd unit? There are 2 firmware versions available: http://h30140.www3.hp.com/object/j1473-4a_flash.html
If you need a copy of the user's guide, please provide email and I can send it to you. It's roughly 7MB file.
Thanks,
Steve
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тАО08-02-2004 07:23 PM
тАО08-02-2004 07:23 PM
Re: HP Console switch J1474A problems
Do I have to use the second switch as I do the first to apply the firmware? Because it wouldn't upload it when I plugged in my serial cable into the second switch and set it to update, with either firmware versions.
Thanks for your offering the manul, but I managed to find it in the end. Nothing seems to refer to my problem though.
Thanks again, I shall check the warranty on them.
Lee
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тАО08-03-2004 05:06 AM
тАО08-03-2004 05:06 AM
Re: HP Console switch J1474A problems
Thanks,
Steve
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тАО08-03-2004 07:29 PM
тАО08-03-2004 07:29 PM
Re: HP Console switch J1474A problems
Thanks again, I'll try and get chance to update the firmware today.
Have you ever experienced "Port not Cascaded" errors in the past?
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тАО12-05-2004 03:10 PM
тАО12-05-2004 03:10 PM
Re: HP Console switch J1474A problems
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тАО12-06-2004 04:20 AM
тАО12-06-2004 04:20 AM
Re: HP Console switch J1474A problems
Please post your email here so I can forward the user guide. The doc is too big to be posted on the forum.
Thanks,
Steve
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тАО12-06-2004 04:59 AM
тАО12-06-2004 04:59 AM
Re: HP Console switch J1474A problems
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тАО01-05-2005 06:07 PM
тАО01-05-2005 06:07 PM
Re: HP Console switch J1474A problems
Can you please email the J1474A user guide to me too? (Email: David.Koch@newcastle.edu.au) I'm struggling to find any documentation on this product on the HP site. Thanks in advance.
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тАО01-10-2005 04:45 AM
тАО01-10-2005 04:45 AM
Re: HP Console switch J1474A problems
The manual is now on the web. Please go here and click on the first link from search results to download the PDF.
http://search.hp.com/query.html?hpvc=US+-+English&cc=usтМй=en&qt=J1474A+rack+solution&la=en
Thanks,
Steve