- Community Home
- >
- Services
- >
- Insight Remote Support
- >
- HP Insight Remote Support Std. Constantly Alerting...
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-24-2014 11:49 PM
03-24-2014 11:49 PM
HP Insight Remote Support Std. Constantly Alerting for Old Service Event
Hi,
I have HP RS Std. 7.0.8.0171 loaded on Win Server 2008 R2 which is constantly alerting on the same several service events. No new events are being generated, the report time is the same on each and every email alert including the service ID. These are customer only events.
Stopping and starting the services has no effect including a reboot. I can see them in the service events section of the web GUI but have no way to interact with them to cancel them. They are not important events but it is very annoying being spammed by RS, I can't switch it off as I still require the monitoring for legitimate events.
Anyone encountered anything similar or can steer me in the right direction?
Also, does HP offer support for Insight RS Std? I wasn't sure if HP supported these installations as it is a std. Install and therefore free/value added system.
Regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2014 08:07 AM
03-25-2014 08:07 AM
Re: HP Insight Remote Support Std. Constantly Alerting for Old Service Event
Hi Mathew,
I would recommend that you contact HP Support for getting some help resolving this problem.
You should find instructions for contacting support on the HP web site where you obtained the download.
I work for HPE
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-25-2014 01:19 PM
03-25-2014 01:19 PM
Re: HP Insight Remote Support Std. Constantly Alerting for Old Service Event
Thank you. I will contact support shortly.