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IRS 7 SIM Integration

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Honored Contributor Honored Contributor

IRS 7 SIM Integration

I have SIM integration adapter installed and enabled and the option 'Forward service events to HP SIM' enabled but the service events are not appearing in SIM. Any ideas? 

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4 REPLIES
Frequent Advisor

Re: IRS 7 SIM Integration

How about IRS 7.0.9 though?  I haven't seen any mention of it one way or the other, and I'm still searching for the release notes for 7.0.9 as they are not linked on the Software Depot under documentation.

Frequent Advisor

Re: IRS 7 SIM Integration

I guess I posted too soon - Customer Advisory Document ID c04174686 says that HP IRS 7.0.9 is supported with HP Insight Management 7.3.

 

See here:  Customer Advisory Document ID c04174686

 

The link for the release notes for IRS 7.0.9 is dead though:

 

http://h20564.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c04174007

 

I would guess one should upgrade to IRS 7.0.9 first, then upgrade HP SIM to 7.3 next.

 

dcc

Honored Contributor Honored Contributor

Re: IRS 7 SIM Integration

Thanks! I actually got a notification from HP that this version was available last Friday, applied it, and hey presto! Alerts started to come in ;) Thanks for the posts :)

If my post was helpful please award me Kudos! or Points :)