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тАО11-10-2008 03:37 AM
тАО11-10-2008 03:37 AM
The HP Remote Support Client service hung on starting on the SIM Server
Whenever i take a reboot of the SIM Server, the server doesnt comeup through RDP. When i log in through RILO I observe a pop being displayed which says " A Service Hung at the startup. Please check the Event Viewer for more details."
I opened the Event Viewer and observered the below event logged:-
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7022
Date: 11/10/2008
Time: 6:30:14 AM
User: N/A
Computer: XXXXXXX
Description:
The HP Remote Support Client service hung on starting.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Further, when i check the status of the service through Services.msc the Remote Support Client Service is seen in the running state.
Please advice.
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тАО11-18-2008 05:30 AM
тАО11-18-2008 05:30 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
What is the version of RSP Client?
Can you stop/start RSP Client Service easily?
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тАО11-18-2008 05:36 AM
тАО11-18-2008 05:36 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
The RSP client version is 05.10.27.
I am able to stop and start the RSP client Service easily.
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тАО11-19-2008 05:46 AM
тАО11-19-2008 05:46 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
Seems like timing issue to me, make sure the service's properties have not been changed.
The User: N/A above raises another question, did you change Log on for this Service?
The User should be SYSTEM.
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тАО11-25-2008 03:44 AM
тАО11-25-2008 03:44 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
steven
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тАО12-12-2008 12:14 PM
тАО12-12-2008 12:14 PM
Re: The HP Remote Support Client service hung on starting on the SIM Server
Eventually the RSP client service seems to load (and work). Seems to me like a timing bug.
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тАО04-17-2009 02:28 AM
тАО04-17-2009 02:28 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
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тАО04-29-2009 06:00 AM
тАО04-29-2009 06:00 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
Anyone a solution?
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тАО05-17-2009 11:55 AM
тАО05-17-2009 11:55 AM
Re: The HP Remote Support Client service hung on starting on the SIM Server
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тАО07-27-2009 07:57 AM
тАО07-27-2009 07:57 AM