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UPS RUNTIME ISSUE

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UPS RUNTIME ISSUE

Hi

I have a problem with the rack UPS(RT 3000nh) and ERM(RT 3000em), the management module conencted to it show that the UPS got 19% load on that with 99% battery with 128 min run time but practically when we tested it gave us only 10 min run time.

These are brand new UPS and charged for 2 days before putting any load on them.

Could anyone suggest me where the issue is

Thank you
Subhash