Adding SCSI Ultra 160 A6828A to rp2470

[James Harrington]

We have an rp2470 running HP-UX 11i. We want to add more discs, so have purchased an Ultra 160 (A6828A) SCSI card and an HP 2100 (A5675AD) disc housing.

We have inserted the card and connected the housing. When the server boots we get this message:

> ALERT LEVEL: 6 = Boot possible, pending failure - action required
>
> REASON FOR ALERT
> SOURCE: 8 = I/O
> SOURCE DETAIL: 3 = local bus adapter SOURCE ID: FF
> PROBLEM DETAIL: 6 = configuration error
>
> LEDs: RUN ATTENTION FAULT REMOTE POWER
> FLASH FLASH OFF ON ON
> LED State: Running non-OS code. Non-critical error detected.
> Check Chassis and Console Logs for error messages.
>
> 0x2000006683FF2164 000000FF FF02FF83 - type 4 = Physical Location
> 0x5800086683FF2164 00006C06 15161917 - type 11 = Timestamp 07/21/2008

Once booted we are unable to see the drives.

Can anyone point us in the right direction?

[Torsten.]

The HBA should work if you have PDC 42.03 or later. Maybe the card is not inserted properly?

[James Harrington]

Torsten,

Thanks for your quick response. Can you please expand your response?

What is HBA?
What is PDC?
How do I find out what version of PDC is running?

Thanks,
Jim.

[Torsten.]

HBA is host bus adapter - it's an I/O card in general.

PDC is the firmware for your system. You will see it in the boot menu like this:

FIRMWARE INFORMATION

Firmware Version: 43.50


or from the running system, if you do

echo "selclass qualifier cpu;info;wait;il"|cstm


and search the result for "PDC".

I don't know what your hp-ux version is, but maybe you need also some patches to make this up and running.

[James Harrington]

PDC Firmware Revision: 43.50

Operating system is 11.11

[Torsten. · Accepted solution]

I currently cannot find the online document, but from a downloaded copy earlier I found this information:

"For 11.00, you need PHKL_25014 and PHKL_25023 patches. For 11i v1, you need PHCO_25831, PHKL_24854, and PHKL_25218 patches; or March 2002 HWE for 11.0 or 11i v1 (as applicable)."

Patches may have newer versions now.

The document is
HP-UX SCSI Host Bus Adaper Support Matrix 10 October, 2005

original source:
http://www.docs.hp.com/en/7020/SCSI_SupportMatrix.htm

[James Harrington]

"For 11i v1, you need PHCO_25831, PHKL_24854, and PHKL_25218 patches; or March 2002 HWE for 11.0 or 11i v1 (as applicable)."

# PHCO_25831 1.0 SCSI Ultra160 driver Online Addition script
PHCO_25831.UX-CORE 1.0 OS-Core.UX-CORE

is installed.

PHKL_24854 and PHKL_25218 are not.

[James Harrington]

We have scheduled to install the June "GoldQPK" (GOLDQPK11i_B.11.11.0806.476.depot) this evening.

[James Harrington]

Patches installed

Disc now visible.

Thanks for your help.
Jim.