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Any way to reset the appliance Administrator password?

Trusted Contributor

Any way to reset the appliance Administrator password?

Vikram had a customer question on password reset:

 

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What options does one have if they have forgotten the Administrator password?

 

Is there a script available that resets the password via ssh? The request is for DCS enabled appliances.

 

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Input from Chris:

 

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Just deploy a new appliance.  Or if you in know someone in the Global Competency Center (GCC), they can help you reset the password as long as you did NOT opt out of HP Remote Support during the first time setup.  Otherwise, we do not have a special process to recover the lost password.

 

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Other comments or suggestions?

 

1 REPLY
HPE Pro

Re: Any way to reset the appliance Administrator password?

In the event that the administrator password has been lost, misplaced, or forgotten, the following procedure allows for resetting the administrator password to the factory default that shipped on the tag with the Onboard Administrator module.

The Onboard Administrator resets a lost password to Lost Password/Flash Disaster Recovery (LP/FDR) mode.

 

To recover the password and reset the administrator password to the factory default:

 

1.Connect a computer to the serial port of the Active Onboard Administrator using a null-modem cable.

2.Open HyperTerminal (in Microsoft Windows) or a suitable terminal window (in Linux) and connect to the Active Onboard Administrator .

3.Press and hold in the HP BladeSystem Onboard Administrator reset button for 5 seconds.

4.Select LP from the serial console prompt.

5.Press L to boot the system into Lost Password mode. The password appears on the screen as it reboots.

 

The information was derived from the HP BladeSystem Onboard Administrator User Guide .

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