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11-13-2012 12:37 AM - last edited on 11-13-2012 05:43 PM by Maiko-I
11-13-2012 12:37 AM - last edited on 11-13-2012 05:43 PM by Maiko-I
6120XG Firmware ugrade issue
Hello I've an appointment in this chat for CASE_ID_NUM: 4681999132
Who is the expert that is following this case?
P.S. This thread has been moved from Insight Remote Support > general to BladeSystem > Network Blades - HP Forums Moderator
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11-13-2012 01:11 AM
11-13-2012 01:11 AM
Re: Come chat with the Insight RS Experts on Nov. 12th and 13th
Hi Matteo_Maggiolo,
this is the chat about Insight Remote Support.
It looks like your case is about firmware and there seems to be a separate session for that. If you don't find information about how to attend this Virtual Room session in your communication with your HP support contact, you should contact this person again and ask for details.