Device is reporting an internal degraded status - Cisco Catalyst Blade Switch 3120X for HP

[fcoppotelli]

Hi,

Today I've noticed that one of our enclosure is reporting the following message about the Cisco blade switch (bay1) :

deice is reporting an internal degraded status  (see attached photos)

Cheching the Cisco 3120 switch I don't see any anomalies :

SWDRX20-4#sh env all
Located in Switch Slot : 3
ISMIC version          : 1.2
Enclosure Name         : ENCDR02
Rack Name              : Caldera-Sala_Merlino
System Temperature Value: 54 Degree Celsius
System Temperature State: GREEN
Yellow Threshold : 80 Degree Celsius
Red Threshold    : 85 Degree Celsius

I've many other enclosure with the same hardware configuration and this is the only one with this kind of issue.

I hope someone can help me.

Fabio.

[Torsten.]

More information if you follow the management link (picture 2)?

[fcoppotelli]

No, that's just the management interface (GUI) of the switch.

I've tried all the troubleshooting commands via CLI and I don't have any errors (system, environment, interfaces, logs ecc)

[msh_it]

Hi

Did you try resetting the switch, if your network configuration are redundunt then this should not affect the production, try the reset button from OA.