C7000 OA4.01 BL460c G6 iLO 2 version 2.22 dropouts

[drolfe]

Hi All

I'm currently having with ilo disconnects, it seems to happen at random on all g6 servers over two different chassis now

I've gone from Static in EPIBA, now dhcp, next I guess is to try static ilo assignment ?

As this is more than one C7000 chassis and multiple servers I don't this it's hareware related.

I'm thinking this is a firmware issue

Any help you could give as this is causing me major headaches.

I have some Gen8 (iLO4) servers which have never had any problems with their ilo

see below

[scharchouf]

send me in private message an ShowAll

[drolfe]

pm sent

[drolfe]

It's also worth a mention, that all the blades with the ilo errors still work server side.

Blades can be rebooted and startup without error.

The only way that I've found to recover the ilo as the web UI is down and I can't ping the ilo IP is to 

ssh to the OA and run the command "reset server x" (where x is the blade number 1 - 16) to reset the blades "E-FUSE"

Regards, Daniel

[scharchouf]

Check the Excel File :

You need to Update :

BIOS iLO2

you can use the new SPP 2014.02.0

[drolfe]

HI, 

Thanks for that, 

I'll get everything updated firmware wise.

I've got the second chassis enc2 running OA 4.11 and all the g6 blades are running SPP 2014.02.0.

I'll monitor to see if the second chassis has any more ilo issues

Regards, Daniel

[drolfe]

Hi,

I have Chassis 2 fully upto date firmware wise and after a week, 2 blades have lost ilo

Please see attached firmware snapshot

Regards, Daniel

[scharchouf]

Bay 1: ProLiant BL465c Gen8 Server Blade Rom Version : A26 06/09/2013 iLO Version :1.30 Jul 18 2013
Bay 2: ProLiant BL465c Gen8 Server Blade Rom Version : A26 06/09/2013 iLO Version :1.30 Jul 18 2013

HP VC Flex-10 Enet Module not up to date

I send you also a PM because I found that some server's haven't assigned profile

[drolfe]

HI,

The servers without profiles are new, currently waiting on DAC storage.

Also I can upgrade the VC firmware but these two flex10 switches are apart of the overal domain, so doing the VC update on the domain will cause a service interuption to clients, so this can be done but wasn't as easy.

I'll get the Gen 8 servers updated, I didn't do these as they aren't having any issues with their iLO4 but if it could have an impact on the overall chassis I'll get it done.

So you think the VC version would be causing this issue ?

Thanks Daniel

[TK8]

Hey guys,

I understand this was an old issue but any insight into this will be very helpful

we just got hit with the same problem in our infrastructure. Random WS460 and xw460 G6 blades lost connectivity to iLO.

we had to reseat the blade to get it back however just so it doesnt happen again, it will great to know why it may have happened especially that randomly on random blades

Thanks