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Real-world case studies reveal the secret to better IT management

MylesS on ‎09-09-2013 09:41 AM

When I teach management to graduate and undergraduate students at the University of Phoenix, I tell them during our first class that managers do four things: They plan, they organize, they lead and they control. When we cover controlling, I explain that this function includes the efforts managers make to course-correct their organizing and leading so they deliver against their plan.  IT leaders must do the same job. Clearly, the better and faster their managerial analysis, the better they control and deliver to their business customers.


Using comprehensive and timely information, IT managers can make better decisions and improve conversations with their business counterparts. Traditional approaches do not enable IT leadership to control their organization’s performance, because it is usually 30 to 90 days late. Additionally, it is error-prone (captured in spreadsheets) or too expensive and time-consuming to manage effectively. HP Software has made it easier for IT managers to practice the fine art of controlling with a purpose-built IT Executive Scorecard that can be quickly connected to existing IT sources, whether via spreadsheet or automated ETL connector. As well, the HP solution is prebuilt with best practices metrics, so the time for return on investment is much shorter.


In an upcoming webinar, two HP partners will be sharing real-world examples of how they leveraged HP Executive Scorecard to improve their control of IT and their alignment with their business customers:


  • A Canadian government agency sought to improve the speed and accuracy of IT budgeting and forecasting through automation; presented by Jon Furner of HP premier software partner ResultsPositive.
  • A chemical manufacturer delivered new insights to service owners to improve communications and demonstrate progress over time; presented by Johnny Ribeiro of HP premier software partner Linium.

Sign up here for the webinar “Better IT analytics for better management of IT – two real-world examples.”


Related links: Global system integrator uses HP Executive Scorecard to improve customers’ business processes

Healthcare firm embodies analytics in action

Solution page:  IT Performance Management

Twitter: @MylesSuer

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About the Author


Mr. Suer is a senior manager for IT Performance Management. Prior to this role, Mr. Suer headed IT Performance Management Analytics Product Management including IT Financial Management and Executive Scorecard.

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