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06-26-2010 04:40 AM
06-26-2010 04:40 AM
Memory and vaccine update problem
I had to upgrade to the latest firmware version X3.2.0.2322 because of problem that I described in thread "X5 - UDM load failed (190)". After some time I have similar problem again, device cannot update to the latest vaccine because it does not have sufficient memory. When I reboot device I have 80% memory occupied and after few day memory gets over 90% threshold and I see Critical error warnings.
Today's situation:
97% memory occupied
Excerpt from System log:
DV update to 2.5.2.8031
Processing UDM Load request (force = 0)
UDM Memory Critical: Aborting UDM load (force = 0). Changes did not take effect. Please reconfigure your security settings and/or reboot the box
Completed UDM Load request (force = 0)
Digital Vaccine 2.5.2.8031 Installed
It looks like latest vaccine is correctly installed but it's not true. When I list all vaccine filters I see latest filter 9859 which is from Digital vaccine 8020. Info at "System summary" is also misleading - it says "Digital Vaccine: 2.5.2.8031 Up to date"
In System log I see also "Caught out of memory exception while loading /ramTmp/usr/vaccine/udm/ver3/base/signatures-core.xml"
Because of this problem I have to take care about this device and reboot very often. Subscribed Digital vaccine is useless now. I expected "install & forget" device!
Is there any way to decrease memory usage? How to get money back for Digital vaccine? Is there a X5 alternative with more memory?
This message was edited by miho on 6-26-10 @ 4:44 AM
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07-26-2010 07:49 AM
07-26-2010 07:49 AM
Re: Memory and vaccine update problem
I post a summary of my observations after one month:
1. Memory problems disappeared when I turned off vaccine autoupdate. Memory occupation stabilized at 81%.
2. Manual update of vaccine immediately generates memory exception (started from 81%)
INFO UDM Processing UDM Load request (force = 0)
INFO UP Digital Vaccine 2.5.2.8041 Installed
CRIT SYS Caught out of memory exception while loading /000/usr/udm/ver3/base/signatures-meta.xml
ERR UDM Low memory. UDM load request aborted
ERR UDM UDM load failed (120)
Summary: digital vaccine (which was the main distinctive reason why I've chosen this device) is absolutely USELESS and I can't update it anymore.
Good by 3com/HP