OneView Upgrade to 1.20

[ChrisLynch]

@markzz, please open a support case.  The community isn't meant to be rapid support response.

[markzz]

Hey Chris..

Hmm open a support acse with HP!.. Do you know how painful that is when you outside the fence.. (the HP boundary fence).

I know your right Chris but.

I think I may have found the reason why it failed to upgrade..I'm going to give it another try.

Just doing a cold backup before I start.

[ChrisLynch]

As I stated, this community is not for critical or rapid support for product issues.  This is a community where customers, partners and others can discuss various topics around HP OneView.  If you still are unable to upgrade your appliance, please do open a support case.  If you feel you are not recieving the level of support you should get, always ask to speak with a duty manager.  That is what I always advise customers.