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Date of Request is displaying System time in CR

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MGP
Occasional Advisor

Date of Request is displaying System time in CR

Dear All,

 

We are having HP SM7,  IN CR, we are having minor change and standard change. In minor change back-end data and for displaying data is correct. but in standard change, back end data is fine, but while it is displaying in form it shows system time. i request you all to help.

1 ACCEPTED SOLUTIONS
MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks for everyone.

 

Finally we got solution.


The option is Tailoring -> Tailoring Tools -> Format Control -> Concern Form -> Calulations Tab -> orig.date.entered in $file=tod()                   *Removed* and        date.request in $file=tod()            *Removed*

 

Format Control is having the Scripts, Queries and Calculations while forms are loading.

8 REPLIES
Trusted Contributor

Re: Date of Request is displaying System time in CR

Are you using the same form for both types of changes?  Its possible that the standard change has its 'initiated on' date mapped to a different field.

 

If I had to guess, though, I would check your format control... specifically the calculations tab.  There might be a calculation firing to mark this field to today's date when it is displayed.

MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks.

 

Both the forms are different.

 

Any idea, where it might be pointing to system time.  i attached the fields format

Trusted Contributor

Re: Date of Request is displaying System time in CR

I need a little more information to help.  Does the other form have the same input value as the form in this screenshot (date.request)?  Have you checked the calculations tab on cm3r format control or the cm3r.closestandard format control?  Is this a custom field?

MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks

 

I have attached the date of request field properties.

 

can u help me, where to find the calculation Tab for date of request. Thanks...

Honored Contributor Honored Contributor

Re: Date of Request is displaying System time in CR

Hi,

Type fc in command prompt and look for records, cm3r.closestandard.close and cm3r.here you will see the calculation tab click on it and check for relevant calculations.

hth,
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MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks

 

CMD is pulling out an error, that there is no such file.

MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks

 

can u help me, where to find the calculation Tab for date of request.

 

Any Macros will run, while the form is loading?

MGP
Occasional Advisor

Re: Date of Request is displaying System time in CR

Thanks for everyone.

 

Finally we got solution.


The option is Tailoring -> Tailoring Tools -> Format Control -> Concern Form -> Calulations Tab -> orig.date.entered in $file=tod()                   *Removed* and        date.request in $file=tod()            *Removed*

 

Format Control is having the Scripts, Queries and Calculations while forms are loading.