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Error while implementing SSL in 9.31


Error while implementing SSL in 9.31



While implmenting SSL i am getting the following error while importing signed certificate to keystore.


"keytool error java.lang.exception failed to establish chain from reply" 


I was following the attached document to do the implementation (stuck at Page 4 step 4) . Can someone let me know how do we resolve the issue? Its kinda urgent to do this installation




HPE Expert

Re: Error while implementing SSL in 9.31



Please refer to the KM at http://support.openview.hp.com/selfsolve/document/KM1394675 for more information about the error.

Please let me know if it can solve your error or not for a further investigation.


Thank you and Best regards,

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Trusted Contributor

Re: Error while implementing SSL in 9.31

Per the error message, it sounds like you are trying to import a certificate chain as the Root CA cert.  Ensure that you are only importing the Root CA cert and not any other certs.