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How to change the Service Manager banner in SM 9.20

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Super Advisor

How to change the Service Manager banner in SM 9.20

I had heard that changing the banner at the top of the page (for the Web client) was easy to do in SM 9.20. I'd like to change the image that's up there to something different so that for my DEV and QA environments its easier to differentiate them from PROD.

Let me know!
Thanks,
Chris
1 ACCEPTED SOLUTIONS
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Valued Contributor Valued Contributor

Re: How to change the Service Manager banner in SM 9.20

Hi Chris,
I do not change the banner of the top page,
but the name of the frame - it is shown on the login screen and as name of tab in my browse.

try it and go to your tomcat directory, f.e.
c:\sm9\Tomcat6\webapps\sm9ootb\WEB-INF\classes\com\hp\ov\cwc\web\app_labels.properties and change the line App.Title=

As App.Title (ootb "HP Service Manager", we use f.e. HPSM PROD, HPSM DEV, HPSM TEST)

Don't forget to restart webserver. If it does not work, stop webserver, delete work-directory of tomcat and start again
9 REPLIES
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Valued Contributor Valued Contributor

Re: How to change the Service Manager banner in SM 9.20

Hi Chris,
I do not change the banner of the top page,
but the name of the frame - it is shown on the login screen and as name of tab in my browse.

try it and go to your tomcat directory, f.e.
c:\sm9\Tomcat6\webapps\sm9ootb\WEB-INF\classes\com\hp\ov\cwc\web\app_labels.properties and change the line App.Title=

As App.Title (ootb "HP Service Manager", we use f.e. HPSM PROD, HPSM DEV, HPSM TEST)

Don't forget to restart webserver. If it does not work, stop webserver, delete work-directory of tomcat and start again
Honored Contributor Honored Contributor

Re: How to change the Service Manager banner in SM 9.20

Chris,

The instructions are in the help server. Search for topics on "Client Branding"
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Super Advisor

Re: How to change the Service Manager banner in SM 9.20

Is there any way to update the text "HP Service Manager" in the banner? This would be the top part of the page after they have logged into SM next to the HP logo on the left hand side.
Advisor

Re: How to change the Service Manager banner in SM 9.20

For people who get here for assistance, it is located in the below path. Replace HP Service Manager with your Brand name.

Path: "\webapps\webtier-9.21\WEB-INF\classes\com\hp\ov\cwc\web\app_labels"

Regular Advisor

Re: How to change the Service Manager banner in SM 9.20

Hi Sharash_k I have a requirement to change the HP logo also near to the left banner .I already removed the title from app_label.properties .Kindly help Regards, Shameer
Frequent Advisor

Re: How to change the Service Manager banner in SM 9.20

The Pic files are located .... \webapps\webtier-9.xxxx\cwc\images\backgrounds

 

The .css files are located .... \webapps\webtier-9.xxxx\css

 

Respected Contributor

Re: How to change the Service Manager banner in SM 9.20

Hi,

 

The out-of-box Service Manager Web client includes a preset HP theme, and an HP masthead at the top. The theme and the masthead displayed can be modified to express your organization's own branding.

Out-of-box Service Manager uses a standard HP theme and cascading style sheet (CSS). You can customize and brand the web client by changing the out-of-box theme to use your own alternate theme.

To create a theme:

In the root directory for the Web tier, open the folder /cwc/js/extjs/theme.
Copy the entire hpovfolder and rename it to a new name (e.g., myTheme).
Open the folder of the new theme and locate the file named hpov.css.
Rename the file hpov.css to the same name as the folder (e.g., myTheme.css) It is very important that the CSS file name and the theme's directory name match.
Open web.xml and look for the "alternateTheme" env-entryparameter at the bottom of the file.
Replace "hpov" with the name of your alternative theme (e.g., myTheme).

Out-of-box Service Manager displays a horizontal blue masthead that includes the HP logo and Service Manager title at the top of the web client screen. This masthead can be changed to customize and brand Service Manager to with your organization's logo, title, colors, and user name.

To modify the masthead:

Open the CSS file for your custom theme.
Locate the following CSS rules that apply to the Masthead element (names are self-explanatory):
masthead
masthead-cnt
masthead-title
masthead-user-name
masthead-logo
Modify the content of the CSS rules to change the masthead height, the logo, the background, and the font.
Be sure to clear your browser's cache in order to see your changes.

You can tailor the masthead but not the login page.

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Re: How to change the Service Manager banner in SM 9.20

Whoever keeps putting this canned info out thinking that is useful needs to get a grip.  Its only useful if you understand style sheet modification.

Collector

How to add the banner in service manager

Hi ,

 

I want to add the below banner under support tab in service manager.  where should I add the below line and which file in service manager. can you please help me on this .

 

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