HPE Service Manager / Service Center Support and News Forum
Showing results for 
Search instead for 
Do you mean 

ISO techniques, best practices, tools to maintain operator/contact files from AD

Highlighted
Trusted Contributor

ISO techniques, best practices, tools to maintain operator/contact files from AD

We want to implement some means of adding, updating, deleting (and ignoring, in some cases) records in our operator and contact files in HP SM.

Is anyone aware of any tutorials, white papers, webinars, etc. for implementing such a thing?

 

Thank you very much for your help.