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Incorporate Service Manager License

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Trusted Contributor

Incorporate Service Manager License

Hi Experts,

 

I am trying to incorporate the license for Service Manager 9.30. I got the .dat file and pdf on how to install license from Hp SM team. O.S- Windows Server 2008

However, the pdf states that a LicFile.txt has to be created under the location "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data"

 

Now the issue is I couldnot find the location "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data"

 


Please help,

Thanks and Best Regards,

Sanjeev

1 ACCEPTED SOLUTIONS
Honored Contributor Honored Contributor

Re: Incorporate Service Manager License

Hi,

Search your system for LicFile.txt and replace old file with this.
Should be some where in installation directory.
ensure backup before any activity.

hth,
____________________________________
Assign Kudo, if found post useful and mark it accepted if solves the issue.
3 REPLIES
Honored Contributor Honored Contributor

Re: Incorporate Service Manager License

Hi,

Search your system for LicFile.txt and replace old file with this.
Should be some where in installation directory.
ensure backup before any activity.

hth,
____________________________________
Assign Kudo, if found post useful and mark it accepted if solves the issue.
Trusted Contributor

Re: Incorporate Service Manager License

Hi Piku,

 

Thanks for the solution.

 

Sanjeev

 

Highlighted
Honored Contributor Honored Contributor

Re: Incorporate Service Manager License

FYI: the license file for SM was moved to the RUN directory at either 7.10 or 9.20. The  "C:\Program Files\Common Files\Hewlett-Packard\HPOvLIC \data" has not been used since that time.

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