HPE Service Manager / Service Center Support and News Forum
Showing results for 
Search instead for 
Do you mean 

Tablet Viewing

Highlighted
Valued Contributor

Tablet Viewing

We are running SM 9.21 & Tomcat 6.1

 

Right now i'm testing my Desktop / Kindle Fire / Ipad devices.

 

our main ticket form SD.open.interaction is a subform that display different tabs based on variables of your user role.  

 

Right now i have a issue where the following happens:

 

Desktop: the right side of the form is cut off and I have no scroll bar

 

Kindle Fire: shows the whole form, but it seems like the width is stretched out

 

Ipad: same as desktop

 

 

If i dispaly just one of the forms direclty and don't use a subform then this is the issue I face.

 

Desktop: Normal

 

Kindle Fire: right side cut off

 

Ipad: right side cut off.

 

 

Any ideass?  I have a group that want to use ipads or andriod tablets to log tickets while they walk around with the wireless area.  Having issues getting the dispaly correct.