HPE Storage System Scripting Utility (SSSU)
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SSSU Password Reset

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SSSU Password Reset

[ Edited ]

I used SSSU password reset process Elmsetup.exe -pA:administrator -f

This worked great. I can now login using SSSU but, I can nolong logon to Command View EVA. Can someone help???

 

 

P.S. This thread has been moved from Storage Area Networks (SAN) (Enterprise) to HP Storage System Scripting Utility (SSSU). -HP Forum Moderator

9 REPLIES
Honored Contributor Honored Contributor

Re: SSSU Password Reset

Hi,

Did you restart the CV-EVA service?
If not, go to "services" and restart HP CV EVA service. The new password takes effect only after restarting the service.

Refer the link
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00448140/c00448140.pdf
Honored Contributor Honored Contributor

Re: SSSU Password Reset

I have tried it several times. Restarting the service after the password change did only make SSSU work, but stopped access to the CV GUI :-(
Whenever I tried it, I had to reboot the management server to get both working.
.

Re: SSSU Password Reset

May need to restart the HP SIM agents service or restart the server. This is due to elmsetup only change the configuration for CV but the change was not sync into HP SIM.
Super Advisor Super Advisor

Re: SSSU Password Reset

thanks, had the same problem!
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Frequent Advisor

Re: SSSU Password Reset

I wanted add on thing
A lot of customers follow the elmsetup proceedure to the letter. The problem here is when their CV password is not administrator. When you use elmsetup you are changing the WEBES password. So you may get SSSU working but you can't get into CV (even if you reboot). If this is the case run elmsetup again using the password that you use for CV. Restart the services. SSSU password will now be what CV password is.
Honored Contributor Honored Contributor

Re: SSSU Password Reset

I never had WEBES installed when I used elmsetup.exe and I always could enter CV after rebooting the management server.
.
Valued Contributor Valued Contributor

Re: SSSU Password Reset

Hi Michael

I had the same problem. You must delete in the management home page all groups from the user administration of this. After it, restart the management server. You can now login with Administrator and SSSU password.

Joerg
Occasional Visitor

Re: SSSU Password Reset

Hey guys, my problem is fixed. Here is what I tried.

Restarting the "HP Command View EVA" servers are the server did not fix my problem with login on the the Command View web site. What fixed my problem was restart both the "HP Command View EVA" and the "HP System Management Homepage" services. I do not know why rebooting the server did not fix the problem but, I am now works.
Occasional Visitor

Re: SSSU Password Reset

See my last post