1748165 Members
3910 Online
108758 Solutions
New Discussion

Re: Lost Admin Password

 
SOLVED
Go to solution
Nathan French
Advisor

Lost Admin Password

Hi Everyone,

 

Is there anyway of resetting the admin password from a other user in the admin group.

Or would we need to backup iMC databases, uninstall iMC and then reinstall iMC again?

 

Thanks

 

iMC 5.2

Windows 2008 R2 x64

17 REPLIES 17
LindsayHill
Honored Contributor

Re: Lost Admin Password

IMC stores the password hash in the DB. If you've got DB access, you could try overwriting the hash with the hash of a known password
Nathan French
Advisor

Re: Lost Admin Password

Thanks For that,

Would you happen to know were and in which table that could be found?

 

Nathan French
Advisor

Re: Lost Admin Password

Much Thanks.

 

That Worked for iMC 5.2

 

 

LindsayHill
Honored Contributor

Re: Lost Admin Password

Awesome! It's something that I've done in a lab, but it's nice to know that it works when it's really needed.

cg46
Member

Re: Lost Admin Password

He,
 
I just read your post,
I have a similar problem.

By mistake, the privileges of the administrator group have changed. So I have more access to the menu:
system - operator management - operator group

Is what I can find it?

or how to restore db?

Please help me!
Edie209
Occasional Advisor

Re: Lost Admin Password

CG46 did you find an answer? I have had a similar thing happen.  I can't access the site mentioned above so I am not sure where to look in the database.

LindsayHill
Honored Contributor

Re: Lost Admin Password

config_db, tbl_plat_operator contains a list of usernames/passwords.

 

I have seen this situation before, where people think that they've lost admin privileges, but it's because they're looking at the standby system. Do you have an active/standby setup?

Edie209
Occasional Advisor

Re: Lost Admin Password

Thanks for the reply and I will look at the database now.

 

One question though how do I know if I have active/standby setup?