Problem with iMC PLAT 5.2 (E0401)

[TommiH]

I have been taking backups of various models of HP switches with iMC configuration backup feature without a problem. But now I have a problem with hp 2530-48g series of switches. I get error message "Failed to telnet the device" I have configured telnet settings "Username + Password" and Username is manager. If I manually telnet to switch it works but not with backup feature.

P.S. This thread has been moved from Network Management / (OpenView-NNM) Support and News Forum to IMC. - Hp Forum Moderator

[LindsayHill]

The "Failed to telnet" message can be a bit of a generic error.

From a very quick look, I don't the sysOID for 2530 switches in conf\adapters\ICC\Hewlett Packard\adapter-index.xml. This means it might not be officially supported, but we can still get it working if that is the case.

Can you do these things:
* Logon to the IMC server itself (RDP/SSH), and telnet from there to the switch, just to make sure all is well.
* Find the sysOID of one of those switches - should be on the Device Details page. Post it here.
* What login type are you using (Telnet/SSH), and what file transfer mode? (TFTP/SFTP/FTP/SCP).
* Do you have SNMP read-write enabled on the switch, and/or configured in IMC? (nb you don't have to use read-write)

Try and run a backup of one of those switches, then get the latest entries from <IMC>\conf\log\imccfgbakdm*.log, and post it here (you may need to sanitise it first).

[TommiH]

---

Here is the sysOID for switch 1.3.6.1.4.1.11.2.3.7.11.139

snmp is both read/write enabled on switch

I have been using telnet to backup configuration.

Here is latest entries from log:

2013-11-25 10:12:34.988 [INFO (0)] [THREAD(4224)] [CProcurveConfigMgmt::backupConfig()] Begin. 2013-11-25 10:12:34.994 [INFO (6)] [THREAD(4224)] [CSnmpOper::iCommitOper] send snmp set packge fail.->[10.255.64.202] 2013-11-25 10:12:34.994 [ERROR (6)] [THREAD(4224)] [CProcurveConfigMgmt::setDevMibNodeValue()] Failed to call iCommitOper. 2013-11-25 10:12:34.994 [WARNING (-100)] [THREAD(4224)] [CProcurveConfigMgmt::initCmdEnv()] Failed to call setTftpMode() 2013-11-25 10:12:34.994 [INFO (0)] [THREAD(4224)] [CProcurveConfigMgmt::execCmdList()] Begin. 2013-11-25 10:12:44.122 [ERROR (-6)] [THREAD(4224)] [CTelnetService::connect] Error:

Invalid password

Username: 2013-11-25 10:12:44.122 [ERROR (-6)] [THREAD(4224)] [CTelnetExecutor::login()] Username or password wrong. 2013-11-25 10:12:44.130 [ERROR (19)] [THREAD(4224)] [CProcurveConfigMgmt::execCmdList()] Failed to login. 2013-11-25 10:12:44.135 [INFO (6)] [THREAD(4224)] [CSnmpOper::iCommitOper] send snmp set packge fail.->[10.255.64.202] 2013-11-25 10:12:44.135 [ERROR (6)] [THREAD(4224)] [CProcurveConfigMgmt::setDevMibNodeValue()] Failed to call iCommitOper. 2013-11-25 10:12:44.135 [INFO (19)] [THREAD(4224)] [CProcurveConfigMgmt::backupConfig()] End. 2013-11-25 10:12:45.147 [INFO (0)] [THREAD(4224)] [CProcurveConfigMgmt::backupConfig()] Begin. 2013-11-25 10:12:45.155 [INFO (6)] [THREAD(4224)] [CSnmpOper::iCommitOper] send snmp set packge fail.->[10.255.64.202] 2013-11-25 10:12:45.155 [ERROR (6)] [THREAD(4224)] [CProcurveConfigMgmt::setDevMibNodeValue()] Failed to call iCommitOper. 2013-11-25 10:12:45.155 [WARNING (-100)] [THREAD(4224)] [CProcurveConfigMgmt::initCmdEnv()] Failed to call setTftpMode() 2013-11-25 10:12:45.155 [INFO (0)] [THREAD(4224)] [CProcurveConfigMgmt::execCmdList()] Begin. 2013-11-25 10:12:54.102 [ERROR (-6)] [THREAD(4224)] [CTelnetService::connect] Error:

Invalid password

Username: 2013-11-25 10:12:54.102 [ERROR (-6)] [THREAD(4224)] [CTelnetExecutor::login()] Username or password wrong. 2013-11-25 10:12:54.109 [ERROR (19)] [THREAD(4224)] [CProcurveConfigMgmt::execCmdList()] Failed to login. 2013-11-25 10:12:54.114 [INFO (6)] [THREAD(4224)] [CSnmpOper::iCommitOper] send snmp set packge fail.->[10.255.64.202] 2013-11-25 10:12:54.114 [ERROR (6)] [THREAD(4224)] [CProcurveConfigMgmt::setDevMibNodeValue()] Failed to call iCommitOper. 2013-11-25 10:12:54.114 [INFO (19)] [THREAD(4224)] [CProcurveConfigMgmt::backupConfig()] End. 2013-11-25 10:12:55.114 [INFO (0)] [THREAD(4300)] Process backup transfer task completed, result: { -- SEQUENCE --  result { -- SEQUENCE --   operStep 'ff'H  -- ,   result '00'H  --

 } ,  devID '031b'H  -- ,  strSession ''H  -- "" --,  devDescr '4e756d6d696e656e30312831302e3235352e36342e32303229'H  -- "Numminen01(10.255.64.202)" --,  transferResultList { -- AsnDevFileTransferResultSeqOf SEQUENCE OF AsnTransferCfgFileResult   { -- SEQUENCE --    resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult     { -- SEQUENCE --      operStep '00'H  -- ,      result '1779'H  --

    }    } ,    fileType '00'H  -- ,    cfgFileID '1eae'H  -- ,    hostFileName '72756e6e696e675f3936383736393635322e636667'H  -- "running_968769652.cfg" --,    devFileNamePath '31302e3235352e36342e3230325f72756e6e696e675f32303133313132353130313233342e636667'H  -- "10.255.64.202_running_20131125101234.cfg" --   }   { -- SEQUENCE --    resultList { -- AsnCfgBakOprResultList SEQUENCE OF AsnCfgBakOprResult     { -- SEQUENCE --      operStep '00'H  -- ,      result '1779'H  --

    }    } ,    fileType '01'H  -- ,    cfgFileID '1eaf'H  -- ,    hostFileName '737461727475705f3936383736393736322e636667'H  -- "startup_968769762.cfg" --,    devFileNamePath '31302e3235352e36342e3230325f737461727475705f32303133313132353130313234352e636667'H  -- "10.255.64.202_startup_20131125101245.cfg" --   }  }

}

---

@LindsayHill wrote:
The "Failed to telnet" message can be a bit of a generic error.

From a very quick look, I don't the sysOID for 2530 switches in conf\adapters\ICC\Hewlett Packard\adapter-index.xml. This means it might not be officially supported, but we can still get it working if that is the case.

Can you do these things:
* Logon to the IMC server itself (RDP/SSH), and telnet from there to the switch, just to make sure all is well.
* Find the sysOID of one of those switches - should be on the Device Details page. Post it here.
* What login type are you using (Telnet/SSH), and what file transfer mode? (TFTP/SFTP/FTP/SCP).
* Do you have SNMP read-write enabled on the switch, and/or configured in IMC? (nb you don't have to use read-write)

Try and run a backup of one of those switches, then get the latest entries from <IMC>\conf\log\imccfgbakdm*.log, and post it here (you may need to sanitise it first).

---